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FirstLight Federal Credit Union
5005 North Piedras Street, El Paso, Texas, United States
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About the FirstLight Federal Credit Union
FirstLight Federal Credit Union, located at 5005 North Piedras Street in El Paso, Texas, is more than just a financial institution. They are dedicated to supporting and serving the communities of El Paso, Fort Bliss, and Las Cruces, including local schools, universities, and trade schools. In addition to providing banking services, they focus on helping small businesses, not-for-profits, and community projects to promote individual and family wellness.
The team members at FirstLight Federal Credit Union are actively involved in local organizations and boards such as the Chamber of Commerce, USO, YMCA, Boy Scouts of America, and more. They also participate in community-minded causes such as the El Paso Diabetes Association, Children's Miracle Network, and the Alzheimer’s Association.
Whether it's facilitating financial wellness initiatives, raising scholarship funds, or working to combat food insecurity through their FirstLight Giving Program, the team at FirstLight Federal Credit Union is dedicated to making a positive impact in their communities. They strive to be a valuable neighbor and friend to all those they serve.
Photos of FirstLight Federal Credit Union
5005 N Piedras St, El Paso, TX 79920, United States
Opening hours of FirstLight Federal Credit Union
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 15:00
Sunday:
Day off
Reviews of FirstLight Federal Credit Union
"I’ve been trying to reach a representative all day and the automated system tells me to call another number but I get the same automated system. I used the video banking but she was no help she wanted me to do my banking on the website instead of just helping me. The website doesn’t want to load it just gives me a white screen with the FirstLight logo at the top of the screen. I’m getting ready to switch banks. I’m frustrated with your service."
"This is the absolute best bank I’ve ever dealt with. For years now, since I opened my account, I’ve had nothing but excellent service and they also have the friendliest tellers I’ve ever met. Hands down my favorite bank/credit union I’ve ever had the pleasure of being a part of!"
"I’ve been a member since long time ago, and I have always admired your customer service support expertise, and how your implementing newer technology in being able to get better access to my accounts. I would rate on a scale 1-10, a 10 for exceptionally job well done! Thank you for your help, specially one week ago."
"FirstLight has great customer service. Their comprehensive services include several Drive Thru tellers, Video Tellers, convenient hours (including Saturday), Lines of Credit, and an efficient mobile app. I was able to open a checking account and add my brother to my checking account using the mobile app. I prefer FirstLight to other credit union accounts that I have had in the past."
"I've been a member since 1983, and I have always admired your customer service support expertise, and your ability to provide up to date information on how your implementing newer technology in being able to get better access to our accounts. I would rate on a scale 1-10, a 10 for exceptionally job well done! Thank you."
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