Kroger Pharmacy,

1 Troy Square, Troy, MO 63379

"Prescription was ordered by the doctor, pharmacy left a message that it was ready to be picked up. Got to the store and was told they couldn't give it to me until they talked to the doctors office??? The clerk was very rude, didn't want to be bothered, absolutely no customer service skills at all. Time to change pharmacies."

"Horrible attitudes in pharmacy. I've filled 3 prescriptions since moving here. The 1st, the pharmacist spoke very loudly about my medication with a line of ppl behind me forced to listen. 2nd time I called in my prescriptions the pharmacy couldn't find them due to computer issues. Thats fine except I was told after 5 minutes on hold that "If you're finished I have things to get done up front ." 3rd time, I spoke to the manager, they loose my prescriptions again. I waited 3 days for them to blame my Dr. & argue with me until miraculously they find it."

"Staff is stressed out constantly. Used to be good. They are worse than Walmart. My drug coverage made me switch to Kroger in Troy. They keep calling my old doctor for refills. Of course they decline! Kroger pharmacy never called to tell me. When I checked that is what I was told. Went without my blood pressure meds for a day!"

"Been coming to this Pharmacy for 25 years!! A lot of staff has changed over time, but, all staff there is awesome! Ready to help, answer questions, show you where products are. I don't go Anywhere else!! Bravo Krogers Pharmacy and All Staff Members!!!!!"

"Do not use the Troy Missouri Kroger pharmacy if you need medications immediately. We called them several times throughout the day to see if they received faxed prescriptions from doctor starting at 10 am. They are telling us no they didn't receive anything. We called doctors office and got confirmation from doctor that they did send over and would call pharmacy and send again if needed. Pharmacy finally said they had it at 1 pm. We asked how long until ready, she said several hours. Wife said she was leaving to work in 3 hrs, and asked if they will have it ready before then so she can bring it home now. She replied "No, I'm the only one working. This is not a priority, and only a monthly health issue prescription. It will still take several hours till I get to it." So, If you need medications immediately, DO NOT USE THIS PHARMACY!!!!"