Craddock Moving & Storage Co

"Called them to schedule an in home estimate. A guy named Jeff was supposed to come out and do an estimate on a Tuesday at 9:30. I waited until 9:45 and called as no one showed up. They told me that he was on his way to me but was running late due to traffic. I got a call from the estimator 10-15 mins later saying he hit a pot hole I guess and needed to check his vehicle. I offered to reschedule and I totally understand stuff like that so we rescheduled for 9:30 am the next day. He showed the next day on time and we went through everything and he told me he’d get my estimate emailed over to me later that day. We’ve been super busy as anyone would be preparing to move and I noticed I still hadn’t gotten an email from him or anyone from the company after almost 2 weeks since he came to do my in home estimate. I called the company number and asked to speak to Jeff. He wasn’t in. I told them the situation and the lady I spoke to said she’d get my message you home right away and have him call me. Yeah that was about a week ago and still no call from anyone from the company or estimate in my email. And before you ask, yes I have checked both my spam and junk folder. If this company can’t even get you a moving estimate I can’t imagine how they drop the ball scheduling to move all your belongings. Completely unprofessional, disfuncional, and clearly cannot communicate. Do not use these guys to move."

"From booking through execution everything went perfect. Showed up on time and the guys worked super fast to accommodate my HOA annoying rules. Will 100% recommend and hire this team again!!!"

"Chaun, Jerry, and Ryan move my fiancé and me this weekend and they were absolutely amazing! The showed up early, looked and acted extremely professional. They also were very careful moving antiques but also man handled my gun safe like it was an empty box. I asked for help moving some extra items and they did it without hesitation. Karen was the one that talked me through the booking and moving process and was a dream to work with! I would 100% use them again and highly recommend them!"

"I highly recommend this company! They were professional from the estimate to the movers. They were able to take care of all our moving needs. They showed up promptly. They took extra care to protect our things and our homes. It was the smoothest process I've ever experience with a company. I plan to use them for any of future moves."

"We recently used Craddock for two phases of a move to our home in Fort Worth. I could not be happier with the result. They did a great job in loading our items and delivery. They were very flexible with our move dates as our schedule for the build was very fluid for a while and delayed by 4 months. I was particularly impressed with the staff. Kirsten and Deborah did a great job on estimating costs and making sure our needs were met without all the extra sales drama we got from another company. The supervisor for the pick up and delivery was wonderful with informing me of what was going on and putting items where we requested. Kirsten even cam the day our stuff was picked up to verify the work was done to our satisfaction. They were very timely and worked very hard. Even when a piano bench was inadvertantly broken, they were quick to note the damage and have the item repaired by their team. Karen in the repair section was wonderful in getting to me when the item was repaired. Deborah even delivered the item in person to our home. There was not drama or quibbling, just great customer service. i get the feeling that their staff does not consider any task too menial and pitches in to serve the customer. I would recommend the entire team without hesitation. I was also very happy that our items were stored for 4 months in facility owned and operated by Craddock. If I recall, this is a local company and is very much worthy of their business. i wish the builder had told us about Craddock but I am glad I found them nonetheless."