Prosperity Bank

"Slowest prosperity in town. Been in the drive thru for over 15 minutes just for a deposit. Not to mention the teller was rude. The one on Ave Q is much nicer and faster."

"Cash my check every friday in the drive through area. Today i had the pleasure of dealing with two rude guys working your window. Please train your employees how to talk and deal with guest. There are a lot of other banks people can go to. Went at 330pm 11/24/2023"

"Been a loyal customer since ASB became Prosperity. All of a sudden I am being charged a cashier's check fee! Unbelievable!"

"It took several calls during business hours to get someone to answer. I needed to fax a form to be completed for work. They said they did not have a working fax number. I asked him if email would be better to send in the form and he said, I don't really know, I've never done that before. He did offer to give me the fax number of another branch, but it was the wrong number. Yikes!"

"They once got a new card in for me, didn't tell me when it came in and just cancelled my card after it had sat there sometime in their office. I had to wait until I could go in and find out what happened. When I asked to go ahead and pick up the new card, they told me it had been shredded because it hadn't been picked up! What a joke this bank is!"