Prosperity Bank 5120 82nd Street, Lubbock, TX 79424

"The customer service here is horrible! They all have one pace and it’s SLOW! Gabby is the worst at her job. Not friendly and always rude. If you hate your job that much find another one! I wish the owners of the business I work at would take their business elsewhere. If you want friendly, fast service don’t come here!"

"We have had absolutely horrible service. You can't get through to an actual location and apparently every branch has its own rules for deposits and the hold time of large checks. Very dissatisfied!!!! Do not use this bank!!!"

"Tommy Stallings has quickly evolved into a top Mortgage Loan Officer for Prosperity Bank. His product knowledge and service levels are unmatched!"

"Rating based on the vibe I received while opening an account. I left the bank feeling like I was a bother it was not a good customer service experience. On another note Chris at the 82nd st location is extremely knowledgeable and helpful with any questions or concerns."

"Brandon Kidd with Prosperity Bank is very unprofessional when it comes to business loans - would never call you back, forget appointments, irresponsible. Please work with someone else or go to a better bank!!"