The UPS Store 4500 Williams Drive, Georgetown, TX 78633

"Go to the one on University. The employees are much friendlier, the lines go quicker, and the process is uncomplicated by people who actually know how to perform their jobs. We just left this location and it was staffed by at least half a dozen people and they still had a line out the door with single package drop offs being the bulk of the line. This is one we won’t be going to again. Please hire competent people."

"Total Rip Off. Stay away from this location or expect to be overcharged. My wife recently sent a package back to a company in the original box I received it in. When it was sent to me that company told me it cost them $30 to send it, but when my wife walked in they decided to rip her off for $99. $99 for the exact same package in the exact same box, going back to the same address. If you want to be overcharged and ripped off, go ahead and use them. In Reply: Yes you can UPS told me so when I called them. When I called and talked to UPS they told me a UPS store can charge whatever they want so try again.."

"Excellent service from the young man at the counter with long hair. Went above and beyond to alleviate my concern with a shipment I made. Thank you!"

"The staff at this store has ALWAYS been helpful, efficient and friendly!! I couldn't ask for anything better. I've used this store at least 50 times. Always a good experience!!!"

"Went to return my Amazon Packages. On July 18,23. Horrible service from the young lady with two braids. I have not returned anything to Amazon in a while. I stood in the open space towards the counter. I before I could say anything the worker said rudely to me I’m busy with her and she’s busy with her go use the kiosk machine. I was so confused. I said what are you talking about. She said again, I’m helping her and she’s helping her go use the kiosk. I said kiosk . She said yes you scan your stuff. I told I didn’t know you could do that. Never did she ask me why I was there. Even though I was there to return packages. One of packages I had issues returning she was so dam rude I just left. And it was not busy 2 customers. Never did any one of them come to see if I needed help since I’ve never ever used it before. I will not be going in that location again."