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The UPS Store
1141 North Loop 1604 East, San Antonio, Texas, United States
About the The UPS Store
The UPS Store located at 1141 North Loop 1604 East in San Antonio, Texas, is a one-stop shop for all your shipping, printing, and small business needs. As a trusted name in the industry, The UPS Store offers a range of services including packing and shipping, printing and copying, mailbox services, and more. Whether you need to send a package, print business cards, or rent a mailbox, The UPS Store has you covered. Visit us today for convenient and reliable service.
Photos of The UPS Store
1141 N Loop 1604 E #105, San Antonio, TX 78232, United States
Opening hours of The UPS Store
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
09:00 - 17:00
Sunday:
Day off
Reviews of The UPS Store
"Beware of this UPS store! I wish there was a no star review based on my experience here. I am writing this review regarding a recent shipment with family heirlooms from my recently deceased mother. Despite assurances of proper packaging of multiple items that I paid a premium for, all items were improperly packaged and incorrectly delivered. The first package arrived damaged, and the second, containing priceless family heirlooms, was shipped to the wrong address, mishandled and resulted in irreparable damage. In addition, I informed the merchant that within box#2 was another customer’s box containing an order with 7 sets of Christmas pajamas for Christmas - how that got packaged in there is beside me and I was told to throw them away by the store owner instead of helping find the people those items belonged to. Attempts to resolve and rectify the issue with this UPS store were met with rudeness and refusal to take responsibility. To date, I still have not received all my items. You will see photos below of the horrible situation."
"Visited this location today and the rep there was very rude and condescending. Jim Donelson. I was trying to send back a return. From the moment I walked in the door, which it was empty in there he was rude. I spoke to him, he did not speak to me. I pulled up a barcode to be scanned for my return and our whole interaction he gave off the air that I was bothering him and that he didn’t want me in the store. When the barcode didn’t work. He told me this wasn’t us, and I had to ask him then where do I need to go. He then proceeded to tell me the post office. Very rude, the whole interaction with him was like why am I in here and bothering him."
"I walked in, said good morning, was ignored. I followed instructions on how to pick up my package and the older gentleman was beyond rude, huge attitude problem. He did not want to listen to me and kept asking for my ID. I had my baby in one hand and left my ID in the truck. I kept on telling him the email did not ask to bring an ID but to provide a code. When he finally followed instructions on his end, he asked for the code using a sarcastic tone. Please fix your attitude before helping customers. I did not need to be treated like this. Thanks a lot."
"Wow, the attitude. I simply asked for tape to secure the tear off seal on the envelope & a confirmations of drop off. The older gentleman stared at me like I had 3 heads & refused my request for tape but printed my confirmation with an annoyed stare. I had to explain that my item is extremely high value that I don't wish to make am insurance claim on. He again stared at me blankly & slapped a small strip of tape on the seal. I work In jewelry & this is a common practice world wide. I've had several packages go MIA with UPS and this man is annoyed with my request to tape the frickin seal. I usually use USPS but this is my customers label and this was another reminder why I don't use this company."
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