Saia LTL Freight

"WARNING!!!! Do not use this service!!! Horrible! I drove over 1000 miles when they scheduled the first delivery, which no one ever showed. Was just told second delivery will not be coming (3 hrs before delivery scheduled) after bringing my entire family here for Christmas. They are the worst!!! Had to give them a star to write a review! Not even worth that!"

"I had a delivery that was a pallet with 8 small boxes on it. I asked the driver if I could just break the pallet down because it would be faster than pulling out my forklift thinking whatever I can do to get the driver on his way. A few weeks later I get an invoice for $107 because after I signed the driver told Saia to bill my vendor for liftgate service which was added after the fact. The other day I received a pallet with a water fountain on it and something was dropped on the box destroying the fountain. Over the last 8 years Saia has damaged three times as much of my product than any other freight carrier."

"Very, very poor when it comes to service and relaying information. Not transparent at all. will charge with hidden fees, will give a time of delivery yet deliver when they feel like it."

"Horrible, horrible, horrible. Bought a Christmas gift for my husband and it got here the 22nd. It's the 23rd and I've been calling to make an appointment for delivery and no one answers. I decided to go pick it up in person and no one is there until Monday. Now I'm left hanging with no gift."

"Had some weightlifting stuff shipped by this comlpany. Some. How they lost a 6ft long bar. Luckily my shipper is a good person and is tracking it down for me. But they had the nerve to claim no responsibility because I signed for the pallet. Even tho I was told to sign for it after telling the person who loaded my truck it was missing a very large item.... I highly recommend you stay away from using this company if at all possible. I'm thankful my supplier is taking care of it and dealing with this headache for me. I wouldn't have been so nice that's for sure."