Yellow Cab Houston 1406 Hays Street, Houston, TX 77009

"Never again will I Trust this company. I was late for my interview and I had to reschedule. They told me my ride would be here at 8:50 after telling them I had an interview and after 9 they was still looking for a driver. Bad business and gave false information"

"If I could rate zero stars I would. Do not use there service. The said they dispatched a vehicle four times. They had this sick man sitting at the hospital for over 8 hours. Instead of being honest and saying they didn't have any avaliable cabs they lie and say they are sending one. Then when I call to explain the guy wants to be super rude and then I get his supervisor who has zero customer service skills. As someone who worked customer service for over 5 years. He would talk over me. He accused me of yelling and I was just talking. He was so combative on the phone me I had to hang up. So I am leaving this review. Do your self a favor and get a different rife."

"Guests come up to us and ask for taxi's all the time and apparently there are none whenever you need one! You would think they would have some around the galleria area where everyone goes to shop and eat. We've booked cabs for guest at certain times and they never show up on time. We get a lot of MD Anderson patients and for them to not even show up at the time that it's booked is upsetting. We had a guest request a cab at 12:30pm the other day and the taxi showed up 10 minutes early. I informed the driver that he was an older gentleman that had a little trouble walking so it would take him a couple of minutes to come down. The driver said no problem. As soon as he got into his vehicle he drove off. The guest waited hours for another taxi to show but for some reason they kept canceling the order. If you have lyft or uber I would rather recommend you to them than this taxi company. Please DO NOT use this cab company they are the worst in the city!"

"On Wednesday, I contacted Yellow Cab-Houston and scheduled a pick up for 6:00 am the upcoming Sunday morning to go to the airport. At 6:00 am, no cab. I contacted the company and finally reached a customer representative 10 minutes later who informed me that there was no cab in my area at that time. How is it possible that a driver was not scheduled? Also, no contact, either by phone, text, or email to give me this information. I obviously canceled the “so-called” service and contacted an Uber, which came immediately and the driver was excellent. Yellow Cab had the audacity to contact me at 6:45 am to say my cab was on the way. I was already art the airport, getting ready to board. They are unprofessional and will not be getting any business from me."