Sport Clips Haircuts of Long Grove 4188 Illinois 83, Long Grove, IL 60047

"HIGHLY RECOMMEND THIS LOCATION & MY MASTER STYLIST CASSANDRA.***** SHE IS QUITE AFFABLE, EXTREMELY METICULOUS, PROFESSIONAL & DETAILED WITH PROFOUND ATTENTION TO YOUR INDIVIDUAL NEEDS AND STYLE AND IS ALWAYS IMPECCABLY ON THE MARK WITH THE FINISHED LOOK REQUESTED. FRIENDLY & RELAXED ATMOSPHERE WITH ALWAYS A POSITIVE OVERALL EXPERIENCE, GEO"

"Made the mistake of not going to my normal barber before leaving for the holidays. Never going here again. Completely rushed and not even any less expensive than my usual stop where they give you 3 times the attention and effort."

"Review Summary: - Hairdresser Carmen – Excellent, highly recommended for kids! - Concept – i like! - Staff (except Carmen) and Manager – Very disappointing! Surprisingly insensitive and poor service. Full Review: As a previously happy customer at Sport Clips Haircuts, I regret to share my recent unsatisfactory experience at their Long Grove branch. My son and I visited on a Saturday evening, looking forward to the high standard of service and efficiency we've come to expect. Unfortunately, our experience fell short of these expectations. Despite arriving on time after registering online, and being the only customers in the waiting line (with two others receiving haircuts), we faced an over 30-minute wait. The presence of four staff members didn't translate into attention or service; we were practically invisible to them. When I raised this issue, their response was not just unprofessional, but also outright rude. The manager's reaction was equally disheartening. Instead of empathizing with our situation, they chose to justify the staff's discourteous behavior. This starkly contrasts with the excellent customer service we've previously experienced at Sport Clips. However, I must commend Carmen, whose exceptional service and effort to make our visit pleasant were the sole highlights of our visit (and the second star on the review). Yet, due to this experience, I am compelled to advise against visiting the Long Grove branch and recommend exploring other locations."

"Registered online so no wait. Great haircut and wonderful experience. This was my second time with the same stylist."

"My son has not had a good hair cut in at least 10 years. Monique was amazing. First time my son and I both agreed how great his haircut was. She really knew what she was doing and how it would turn out. Thanks Monique."