Dierbergs Markets - West Oak 11481 Olive Boulevard, Creve Coeur, MO 63141

"Horrible experience here. Do not come here unless you want to be rejected. I went to check out in express lane and the cashier stated I had too many items before even counting them. She told me and my husband to get out of the line and yelled so everyone could hear “if I get you then I would have to get everyone else that brings too many items” and then she asked my husband “if he could read and see the sign that states 20 items or less.” We ended up going to the self check out lane. Honestly, tiring seeing workers not want to work and give such a horrible attitude to their customers."

"I ordered food from the hot bar for my daughter and me. Right before we ordered I had a feeling that it just didn’t look that clean. I ignored that brief thought. We both ended up with food poisoning. No one else in my family of 5 was sick and that was the only thing I ate that day. Do not order food from their hot bar unless you want to be virulently ill. I reached out to the store to let them know and because I was the only call they said “they didn’t have any concern”. Therefore we can assume the conditions remain the same."

"The grocery stores in my area I believe to be price gouging and they don't have the meat I want to buy. My husband and I decided to go to this Dierbergs Saturday and OMG, what an amazing store. We spent $88 on groceries and at check out I forgot that I had a rewards #. So I got home and checked the website and i did and in the FAQ it said that you could take your receipt in within 48 hours and get the credit for it. I got up today, the7th and did the rest of my shopping due to the weather coming in and spent another $166. I asked a very nice gentleman who was working the self checkout who I needed to speak with to get my points for the day before and he told me to go to the express lane and she would take care of it for me. So I finished my check out and went to that lane. This was around 1:30 pm and I don't know who was working that lane but she told me it would take a while because she had to call the manager. I thought, wow, she is discouraging me from getting my rewards. We are paying so much more for groceries and I was very disappointed in this service. What has happened to customer service today? I won't stop shopping there but I am very disappointed in the interaction with this employee."

"I’ve never left a review for a business before, good or bad as it’s not really my thing. However, it is imperative that I give some feedback on my experience today at Dierbergs. It should be noted that I visit this store all the time without any concerns or problems. Today I visited the store to get a money order. After waiting patiently in line for my turn to be serviced I was greeted very rudely by the cashier, Fran P. From the tone in her voice at the initial encounter, I knew there would be a problem. I was asked what I needed and after telling Fran that a money order was needed she went on to rudely say well can I see your debit card. After showing my debit card and ID, Fran called the assistant store director letting her know that my ID matched my debit card info. She hung up and stated the max amount you can take out is $2700 including fees. That was not an issue for me as I knew that going in. Fran then talked to me in a belittling tone stating “do you understand that you cannot go over $2700 including fees”, as if I didn’t comprehend her vague statement previously. I should note that Fran never told me the amount tied to the fees. I ended up not getting a money order as Fran was really rude and disrespectful. I let the assistant store director know that I did not get the money order only because of Fran’s negative attitude towards me. I have never felt the degree of judgement, belittling, and disrespect at an establishment like I did today. I literally felt like I was going to explode, not because of a money order but because of the manner in which I was treated. Fran’s actions need to be addressed"