Enterprise Rent-A-Car
9803 West Florissant Avenue, St. Louis, Missouri 63136
About the Business
Enterprise Rent-A-Car is a renowned car rental institution located at 9803 West Florissant Avenue in St. Louis, Missouri, United States. With a wide range of vehicles available for rent, including sedans, SUVs, and trucks, Enterprise is a go-to choice for those in need of reliable transportation. Whether you are traveling for business or leisure, Enterprise offers top-notch customer service and convenient rental options to suit your needs. With a commitment to providing quality vehicles at affordable prices, Enterprise Rent-A-Car is a trusted name in the car rental industry.
Photos
Contacts
9803 W Florissant Ave, St. Louis, MO 63136, United States
Opening hours
Monday:
07:30 - 17:30
Tuesday:
07:30 - 17:30
Wednesday:
07:30 - 17:30
Thursday:
07:30 - 17:30
Friday:
07:30 - 17:30
Saturday:
09:00 - 12:00
Sunday:
Closed
Reviews
"Lou Jackson is the worst assistant manager on earth. Not renting vehicles to people who have everything and being very rude to everyone he is talking to. Hey Lou….grab a cup of coffee and act like you got some sense"
"The whole staff is awesome and the branch manager Zack is very knowledgeable and customer service is excellent. ⭐️⭐️⭐️⭐️⭐️ Update as of 1/31/24 so I returned a car yesterday and confirmed my reservation for the next day with Zack the branch manager. Zack ensured I was good and ready to go. I go in to pick up my rental and Lou was the guy helping today. Someone get this guy training. First off he don’t speak good English. Lou told me because there’s no mid size cars available that my rate will go up. I than asked to speak with Zack. Lou informed me Zack wasn’t in until 12 noon. I went to my car to call enterprise customer service. I was told that Lou should have accommodated me as a customer. It’s not my fault you guys don’t have the size car I reserved. And you wanna charge me more for a larger car that takes more gas ⛽️. He wasn’t trying to accommodate one bit. Shame on you Lou and this will not be the end..No wonder they be on your back to give a good review. One bad apple will spoil a bunch. I will be reaching out to corporate support also. I’m calling corporate on this!"
"Had a horrible experience here at this location because of the manager. The manager is very rude. I feel he need more training when it comes to communication with customers. The staff was very polite. The manager on the other had seem to be upset with me because I was renting a car. To make a long story short I never got an renal car. My pick up time was 10:30. No cars were available. I was told to come back after 2 p.m. I came back at after 2 p.m. still no cars available. I sat and waited. The manager seem to get upset that I decided to sat and wait. The manager tone od voice was horrible. Even when it comes to dealing with his employees he seem to get irritated. I will not trying renting from this location again."
"Outstanding customer service the vehicle was a little small for me. I’m a tall woman but Mr. Llou Jackson was very accommodating and I will be using this location until I purchase a new car. I will be using them for my business fleet as well, exceptional staff everyone was over the top friendly. This is the BEST !!!! Location in St. Louis I recommend DELLWOOD location."
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