Quality Inn & Suites Caseyville - St. Louis

"Don't even know start. 1st of all when we arrived there system was "down" and we couldn't even check in for 2 1/2 hours. 2nd their pool is only open Friday and Saturdays 9am-9pm during the winter time (our daughter fully dressed in swimsuit and floaty was displeased) 3rd don't expect anything close to photos, place is very run down and dirty. 4th breakfast is only till 9 am. And even still only expect waffles and orange juice. Apple juice was actually just water. To make matters even better our booking was somehow booked a day early and was charged for a night stay that we hadn't even stayed! Was told to contact customer service and when I did they refused to refund our credit me for the mishap. Highly disappointed. Would not recommend."

"I enjoyed my stay here. Stayed here for the night as my truck needed repairs. Bed was really comfortable and room was nice and clean. Was aloud to check out late and then waited in the lobby for my truck to be finished and the couch they have in their lobby is extremely comfortable. Overall nice experience and great service."

"Please listen to the other reviews, this place was so gross. It was like my room hadn’t been cleaned at all. There were hairs on the shower wall and actual brown crumbs in the bed. There was a half chewed pill by the sink. The pillows were lumpy and sheets were stained. There was cigarette smell in the bathroom and ash marks on the toilet seat and shower curtain. The paint was peeling on the walls. The ice machine didnt work. I felt so gross sleeping here but i was too exhausted after a long day of driving to go somewhere else. Confusing check in, i paid online and they made me pay again at check in saying they didnt charge me online. Just seriously go elsewhere. $80 can get you so much nicer."