Ameristar Casino Resort Spa St. Charles

"I would like it to be clear that you don't have to stand in line for entry unless there is some question you need answered or if they are questioning your age or sobriety. When you walk into the casino you go directly thru the smoking section and have to find the non-smoking area. It should be the other way around. Also, most of the tables are in the smoking area. Maybe they've done the research and found that is what most of their customers want but I certainly didn't like leaving with my clothes smelling of cigarettes."

"No one seems happy in this place. Working or Playing. Tables have 25 minimum, not very many open. Bar only has one bar tender, cocktail waitress have to large of a space to serve customers at a decent wait. Place use to be fun!!"

"Went to the Casino. It looked clean, and the machines seemed to all be in working order. Staff were incredibly friendly. I had to interact with a few of them and they all were friendly, informative, and seemed to genuinely be happy to be there. Staff also wiped slot machines after people used them. Unfortunately, there are a lot of smokers, so even though we didn't sit near anyone smoking, we still left with the smell of smoke on our clothes. The whole casino reeked of cigarette. That was probably the biggest detriment against them. Had to shower and change when I got home. Also the only casino I've been to where I was not offered drinks while at the slots even though I sat at the same machine over an hour. It's a very nice looking building with a lot of shops and amenities as well. If you don't mind smelling like an ashtray this is definitely a great place to spend a few hours."

"The casino it’s very clean, especially the washrooms. I hate the wall of cigarette smoke that hits you when you walk in! Wish the whole place was non smoking not just upstairs. Would like to see more blackjack tables. Dealers and bar staff are friendly, do a great job. It is almost impossible to get a waitress at a table but the bar staff are fast. Took all my kids for 21st birthdays, everyone there celebrated with us, staff included, it was a great time, fun atmosphere! Have only stayed over once for a wedding, which was in the ballroom and sensational. We had a hard time booking the hotel room with the wedding block of discounted rooms, but once we got there the room was clean, comfortable and nicely decorated with all the usual amenities. Didn’t like that you couldn’t open the fridge to chill your own soda etc without paying."

"We came for an overnight to have a little fun for our anniversary. Room was nice and large but needed updating. Bed was comfy, view of the river was nice. Service was just ok. We requested a river view room and were told we got one, but when we went to our room it was not a river view room. So we had to go down and argue with the front desk staff to get another room. We had fun playing slots. Won some, lost some but overall had a good time."