Sleep Inn & Suites 2401 Holliday Lane, South Jacksonville, IL 62650

"I am so happy with everything about this hotel, especially Tyler the manager. I made a big mistake and he was not only understanding about it, he helped me resolve it quickly and with so much kindness. We need more people like Tyler in this world! Many thanks, from a very happy customer. Next time we're in town, we'll be back to stay for sure!"

"We were coming to town for a competition at the Illinois School for the Visually Impaired. I looked at the reviews for all of the hotels in town and saw the Sleep Inn & Suites was getting the highest reviews. My husband suggested I just stay elsewhere. I am so glad I went with the Sleep Inn. The hotel is newer and well maintained. The front desk employee was pleasant, helpful, kind, and attentive. The breakfast included waffle makers, bagels, danishes, bread/toast, dry cereal, instant oatmeal, scrambled eggs and sausage links that were well made and tasty, yogurt, hardboiled eggs, three different juices, milk, and coffee. Our one night with the included free breakfast was less than $90 after taxes. There is an indoor pool, but we did not use it. This hotel was one of the best values I have stayed at in a long time. Thanks for a pleasant and comfortable stay!"

"The room was comfortable and I slept well but the shower basically had 0 water pressure which was disappointing. Made taking shower difficult. The treadmill in the exercise room was dead and we went t the front desk but no one was there as was the case each time we walked through the lobby. If my travels take me in this direction again will pass on staying at this hotel."

"Booked a Friday night and a Saturday night (2 separate) reservations because we were not sure if we would be arriving Friday night. We ended up arriving Friday and stayed Saturday night as well. As it turned out the hotel charged us for Sunday night also, when we had left the hotel at 10:30 am on Sunday morning. I called the hotel front desk and they said I was charged Sunday night because there were personal items left in the room. I have never in my life heard of this. When I asked what personal items were left in the room the person at the front desk could even tell me what the items were."

"Had to cancel our weekend reservations due to being sick. We gave as much notice as we could just under 24 hours which was supposed to be 48 hours. They charged our card for one of the 2 nights as protocol. I called this morning and talked to the manager on duty Tyler. He was very sympathetic and understanding and said he would take care of the charge as a courtesy due to circumstances and really made the Sleep Inn in Jacksonville show that it’s a place that really does care for it’s customers and would highly recommend this as the best place to stay in Jacksonville. I’ve stayed here a few times before for work and family and it’s always been very clean, quiet and hands down the nicest hotel in town. Thanks Tyler!"