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Red Roof Inn Rockford East - Casino District
7434 East State Street, Rockford, Illinois, United States
About the Red Roof Inn Rockford East - Casino District
Red Roof Inn Rockford East - Casino District is a comfortable and convenient lodging option located at 7434 East State Street in Rockford, Illinois. Situated in the heart of the Casino District, guests can enjoy easy access to nearby casinos and entertainment venues. The hotel offers clean and spacious rooms, friendly service, and amenities such as free Wi-Fi, complimentary breakfast, and a fitness center. Whether you're in town for business or leisure, Red Roof Inn Rockford East is the perfect choice for your stay in Rockford.
Photos of Red Roof Inn Rockford East - Casino District
7434 E State St, Rockford, IL 61108, United States
Reviews of Red Roof Inn Rockford East - Casino District
"Upon check in no keys were issued due to a problem with their system. Front desk had to allow us in the rooms. Room 115 and 117 are connected. I had teenagers in room 117. Room 115 had standing water in the bathroom sink and room 117 had a used syringe and vial of drugs. My husband had a gun pulled on him by a random guy who was terrorizing the front desk lady. She literally called the police and when we were going back to our room. The same guy entered and exited our room. Our dog chased him out of the room. When we were getting our dog back to the room the man started swinging on the dog, myself and husband. He reached in his pants and said he was going to shoot us and the dog. The manager would not cooperate with police for viewing footage of this incident. He absolutely refuses to the point an officer just walked away from the phone while he was still talking. Next morning when I let my dogs out and went for coffee there was some random man and a different front desk lady. They had the manager on the phone who asked us to vacate the property because he said we snuck in our puppies! We had a nonprofit organization who strictly uses this hotel for people with pets pay for this room. The organization told them about our situation and pets at the time the reservation. Everyone knew there was puppies here. He threatened me verbally over the phone while making racist comments. He did the same to my husband. The front desk staff followed me. The man from the front desk waited until my husband was gone and started harassing me. He informed me I was going to be arrested at 11:01 am if I did not vacate the property at 11:00am today. The lady with him called me names and acted like she is so much better than everyone else. This place is horrible, nasty, dirty etc. That is why it is so cheap. IF YOU VALUE YOUR SAFETY, LIFE, CHILDREN AND ANIMALS DO NOT STAY HERE! This is the most racist disgusting place I have ever been. They lie, they steal and most importantly if people are different races, ethnicities or have disabilities they are discriminated against and treated like scum."
"The service was soo great. Rooms were overly nice. Lovely front desk lady checked me and my husband in. Lauren was very pleasant, nice, and friendly. Will definitely recommend to others!"
"My boyfriend & I stayed here just to get away for the weekend for our birthdays. The entire experience was great! The room was spacious & modern and very clean, confortable beds, easy parking, great staff, good prices, and easy to book & check in etc. Also, the hotel is extremely close to many dining, entertainment, and shopping locations. I would absolutely recommend staying at this hotel to friends and family. 10 out of 10!!"
"I am saddened to say after a long stay at red roof inn as a guest that’s spent thousands of dollars at this place was treated like a problematic guest . We’ve been there since august and the staff was always extremely friendly and helpful and I always enjoyed talking to them however we moved rooms a week or two ago and I did wake up in the middle of the night to a bug and just assumed maybe it was something from the outside until I realized how many bed bug bites I received we were also told from another guest that they found a dead one in their sheets unfortunately we had to tell them they can’t go to the desk and let them know because they will be kicked out . That is extremely sad that you can’t express these concerns without being kicked out this might be someone’s only place to stay ! We ended up homeless and don’t have a move in date for our home until the end of december. I truly thought they valued us as members but we were told at first 3 days and then it was we can’t come back at all and pretty much saying we brought them in . We have stayed there for months so where else did we get them from so for something that wasn’t our fault to be kicked out definitely was an extreme bummer and I definitely would’ve spent thousands of dollars at another hotel I felt safe enough to go to the desk and let them know just to be told we weren’t able to come back extremely unfair I’ve always followed the rules there and after finding the bed bugs and just seeing some blood I was extremely sad because I was never mad at anybody and understand things happen but we’ve been there for quite awhile and I’m extremely frustrated with the money lost out on because we struggle a lot with money but giving it to a hotel that treated us well I had no problem with but I guess I was wrong I will obviously no longer be a red roof inn member and obviously will have to contact the proper resources and or people that I feel might listen and value and appreciate me as a member . I definitely wouldn’t have left a review or even said anything to the public as I absolutely loved the staff and would always be willing to work we had a hole in the last room and were able to talk that through with the staff but after all that to be thrown out for that just beyond dissatisfied and disappointed in this place ."
"I booked ok line a king-size room, and when I got there, I was told they only had rooms with 2 full-size beds. So I reluctantly took the room anyway. When I got to my room and took my off my shoes, a mouse ran across my feet. So I went back to the front desk and she did give me another room. I got to that room and went to take a shower, and there were long stands of hair on the wall and in the drain, so there was no was getting into that shower. I will never get a room there again. I guess it's true what they say.. you get what you pay for. ."
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