ChopShop

"I unfortunately had to switch hairdressers, so I went to Louise Frost since it said she was very experienced with curly hair….. I asked for a cut right above my shoulders, and she cut it to my chin!!! I will now have to spend extra to get extensions so I do not look ridiculous on my interview. Three stars because she was nice, but it was not worth the almost $200."

"I initially had a positive experience with Onawa of PhatBottomedCurls, but it went sharply downhill. Please do NOT get your hair colored by her. At most, get a cut and call it a day. I spent over $500 for HALF my hair to be haphazardly bleached and just *barely* colored -- I asked for vibrant color and it looked muddled and grey from the very first day. Every time I look in the mirror, I feel robbed, and so disappointed. This was a fortune for me, and I wish I had received results worth even half the amount I paid. She would not fix it without charging us even MORE money, and tried to insinuate that the dull colors were my fault, because of a small miscommunication that had NOTHING to do with the *vibrancy* of the color that was there. I was always clear on wanting vibrant color and I did NOT get it. I've had significantly better results letting a friend dye my hair for free! There is just no excuse for the quality of service I received. She is very unprofessional and publicly complained about me on TikTok when I'd done nothing wrong, talking about how I'd brought an "entourage" with me and how she doesn't usually like that, but that it worked out okay because my friends were helpful during the power outage at the salon, but to not make a habit of this...? So complaining, with a negative tone, yet glad they were there...? What was the point? I felt beyond humiliated. I have severe social anxiety from a traumatic upbringing, and needed to be accompanied by my partner. We had a friend with us, who needed to be there to drive us home due to the severe weather, and additional emotional support as this was very difficult for me. I don't think we did anything that warranted us being publicly mocked. I was crying for days after all of this. I was told the salon was a safe space for neurodivergent people, but I don't feel that it was. We spent way, WAY too much to not only receive poor service, but public humiliation, and I wish there was a way to get my money back. It feels like one of the biggest mistakes of my life, and I keep beating myself up over all the money I wasted."

"I had Carrie as a stylist and she was awesome! This was my first time at a curly hair specialist and was really nervous about getting my hair cut, but she did great and I learned a lot more than I was expecting while talking with her. I've got another appointment scheduled already and can't wait to go back!"

"Carrie at the ChopShop is a curl specialist. If you have naturally curly hair and have been getting a straight hair cut, you need to give a curl by curl (a.k.a Deva cut) cut a go. Carrie is able to give my curls the bounce they loose when they get too grown out. She’s also in the know about product and which ones are “safe” for curlies."