Green Grocer Chicago,

1402 W Grand Ave, Chicago, IL 60642, United States

"This is a nice little boutique store with a good selection of wine and fine foods. The owner was very nice and helpful."

"A Disheartening Experience at Green Grocer: Poor Treatment and Harassment I recently had the unfortunate experience of visiting Green Grocer, and it was nothing short of disappointing. From the moment I stepped into the store, I sensed an unfriendly atmosphere that left me feeling unwelcome and uncomfortable. The poor treatment began at the checkout counter, where the cashier was rudely interrupted by seemingly a manager or owner? It seemed like I was just another inconvenience rather than a valued customer. I attempted to engage in polite conversation, but my efforts were met with curt responses and an overall lack of interest in providing any semblance of customer service. Later I found that this individual went by the name of Dileep something. I thought this was a woman-owned business? Women's Business Enterprise National Council (WBENC) provides certification for women-owned businesses. Does Green Grocer certify for this or not? Why is it labeled women-owned? As I left the store, I couldn't shake off the feeling of dissatisfaction, so I decided to voice my concerns to the store management. I believed that sharing my experience might help them improve their customer service and create a more welcoming environment for others. However, little did I know that my attempt to provide constructive feedback would lead to an even worse situation. Upon raising my concerns, I was met with hostility and defensiveness from the store management. Instead of acknowledging the issue, they tried to shift the blame onto me, making me feel as though my concerns were unwarranted and irrelevant. The harassment continued as they attempted to discredit my experience and even insinuated that I was trying to cause trouble for the store. It was clear that Green Grocer had no intention of addressing their shortcomings or making amends with disgruntled customers. Instead, they chose to sweep their poor treatment under the rug and target me for daring to speak up. This kind of behavior is not only unprofessional but deeply troubling for any establishment that claims to value its customers. In my opinion, a business like Green Grocer, which disregards customer feedback and engages in harassment, does not deserve the patronage of the community. Customers should feel respected and appreciated when they choose to spend their hard-earned money at any store, but my experience at Green Grocer was far from that. I sincerely hope that my review serves as a cautionary tale for potential customers considering shopping at Green Grocer. Until the store management demonstrates a genuine commitment to improving their customer service and addressing concerns with sincerity and respect, I cannot recommend this establishment to anyone. EDIT: tldr owner is a strange abusive man child riding on the good graces of the previous owners good reviews when in reality he has driven this business down the toilet"

"Prices are extremely high! Selection is horrible! Produce is often wilted and moldy! All this on top of a rude “owner” who seems to take pride in harassing customers who offer constructive criticism on a neighborhood grocery store. On behalf of the entire neighborhood please just be better!!! Our small slice of the city deserves better."

"Reviewing because I heard the owner personally berates you via responses if you leave a bad review (read other responses, he does!). Excited to see where this goes! EDIT: Owner continues to harass people at their workplace. It's very strange that such an accomplished clarinet player would waste his time on petty vendettas rather than admit fault and change course. I would say life is too short, but it would appear the owner here would not. La dolce vita."

"Almost everything that you can find here at the Green Grocer Chicago is entirely local, organic, and sustainable. They have a wide variety of beers and wines to choose from, which you do not usually find in any other stores. They also have vegetarian products, and they also offer gluten-free products. The ambiance is clean, and the items are all organized. They have a lot of stock for each of their products. They also have great customer service, and I am so glad I found this store. The prices of the products are almost the same as in other stores, so you should definitely consider visiting here because you would not have to worry whether an item is available or out of stock. They also have chocolates, meats, and fresh baked goods. This store is almost like a small supermarket; I highly recommend it."