Russo Power Equipment

"Bought a Toro leaf blower from Russo around black Friday. These guys had a Toro promotion going on and they were way cheaper than any other retailer. Have been using the tool daily and its great"

"Didn't catch the guy's name on the fork left who loaded my truck, that guy rocks! He was the one working Wednesday afternoon loading trucks. Also George and Simon helped me out, my tire was about flat they got me over to where I needed to be and help me put some air in my tire. Give all 3 of them a raise and a day off! It's so hard to find good help these days, if these guys ever want a job let me know they can work for me."

"Buyer online BEWARE!!! They overcharge for shipping!!! When you return the item you ordered in the same package they sent to you and you can ship it back at a fraction of the cost, you just have to eat the cost and difference. (Example: they charge $14 for shipping, but you can ship it to them for $5). Not good customer service or business!!"

"Brought my Stihl leaf blower in for coil repair and tune up a month ago. They are supposedly a certified Stihl repair shop. I also plan to inform Stihl about my experience. Paid about $170. When I tried it, the coil was still broken and so I brought it back. I brought it back on 10/3/23 and it’s 10/21/23 they said it would be a couple days, I keep having to call them daily even though they promise each time to call me. Today I spoke to Emily, she said she had authority to work with me but she does not. She’s going to talk to Jay the store manager and call me back. She would not put Jay on the phone. Not only did they never repair it, but the service is terrible. I have called about 10 times and each time they give me a different story and no one calls me back. I cannot believe anyone has had a good experience there! I just want my money back and my leaf blower back so that I can take it elsewhere at this point."

"Russo has been a major player in supplying the Chicagoland landscaping world with all their needs. For as long as I can remember my family has been doing business with this company. This location has everything you can think of from equipment and parts to fertilizer and seed. The show room is pretty amazing and fun to browse. The service center is also very useful when you need some equipment repaired. Staff is knowledgeable and friendly and always helpful."