DEWALT Service Center
901 South Rohlwing Road, Addison, Illinois, United States
About the DEWALT Service Center
The DEWALT Service Center located at 901 South Rohlwing Road in Addison, Illinois, is a top destination for all your DEWALT tool repair and maintenance needs. As a trusted store for DEWALT products, our service center offers expert repairs, genuine parts, and exceptional customer service to keep your tools running smoothly. Whether you need a quick fix or a complete overhaul, our skilled technicians are here to help. Visit us today and experience the quality service that DEWALT is known for.
Photos of DEWALT Service Center
901 S Rohlwing Rd A, Addison, IL 60101, United States
Opening hours of DEWALT Service Center
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
09:00 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of DEWALT Service Center
"the worst phone system set up ever. Called to order a part for my new dewalt planer and got a person who I could hardly understand because english certainly wasn't their first language. Then I get extended to someone who is supposed to be able to help me and I get sent to a customer survey line for some reason and can't get out. Call again, get the same person who says she is extending me again and have been on hold ever since...now 15 minutes with no one yet. Nice job Dewalt- WILL NEVER BUY YOUR PRODUCT AGAIN"
"Took my impact in bc the hog ring wasn't holding the sockets anymore. I work on lifts and ladders so can't have it falling off. Well they didn't have a replacement but they are shipping it to my house. Last time I got it in only a couple days so I'm not worried. The person that helped me was very nice and took care of the situation right away."
"I was having issues with my default. Self-propelled mower. I called and spoke with Cheyenne she told me. To bring it in and that she would help me with a warranty replacement when I brought it in. I drove it here from Indiana. I brought it into the service center and she gave me top-notch customer service. And I left with a new mower in about thirty minutes To find a Company who stands by their product to today's date and age and also very hard to Find great customer service. I will only buy developed tools from now on simply off of this experience"
"A great place to work with. Extremely knowledgeable and even more helpful. For Dewalt tools, they are the very best."
"Top level of customer service and communication! I have needed assistance with both my DeWalt Air Inflator and Pressure Washer, which I use often. On both occasions, I have been provided with excellent support and help by Steve, Lindsay, and Matt. They are welcoming upon arrival, but continue to listen to me explain the issue I am having, discuss the root cause, and provide support in fixing the issue either immediately or on a permanent basis. Knowing this level of service and support exists makes it difficult to consider buying any other product brand on the market. I am thankful for the staff at the DeWalt Service Center and recommend them to anyone."
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