Staples,

294 Siemers Dr, Cape Girardeau, MO 63701, United States

"My experience at the Cape Girardeau Missouri store is always good but this time even more. I was frustrated with how my computer was running and really did not know what to do. A phone call to Technology Supervisor Tom Warren helped me so much and further help and explanation at the store helped me so much. My computer was fied within 24 hours. Thank you Staples and Technical Supervisor Tom Warren!"

"Overall, my experience with Staples has been superb. I was having laptop issues and got a free diagnostic. They were very honest with me and didn't try to take my money. Long story short, they told me how I could possibly fix my computer myself so I tried it, and it worked, but I managed to mess up my computer another way, so I returned the part without issue and actually ended up buying a laptop from them. Excellent deal on the laptop, they definitely aren't trying to rip you off with electronic prices, and they give truthful advice instead of just trying to take your money. I'm a computer science major so I can attest that they aren't lying or being unreasonable. However, the reason I didn't give five stars is because the lack of knowledge about the product I chose. The information sticker next to the display said this laptop was the Flex 6 but their website said it was the Flex 14, and so did the employee. However, once I bought the laptop, the sticker on the box says it's the 6. I'm not upset about it because they're practically identical and it's a good deal either way, but I would have appreciated it if I knew exactly what I was getting. Overall, my experience was excellent and I will definitely go to them for any computer-related matters, not Best Buy! Best Buy is a total rip-off for laptops compared to this place, and same with repair services. Staples has been honest and fair with their pricing, and honesty goes a long way. Loving the new laptop!"

"Special thanks to Raychel and Carly in printing, I needed to assemble a huge project for an insurance company, they are helpful above and beyond my expectations! The whole staff at the Cape Girardeau store are kind and professional, though I must say, Raychel and Carly have exceptional problem-solving skills and really made my day with their customer-service! Thank you so much!"

"Waited 3 day for business cards and they were horrible! I'm pretty sure my 4th grader could have done a better job on the art work! The whole design was smeared and when I opened the box the first few cards were bent! I can't hand those out to potential customers! Very disappointed!!!"

"The fellow that worked on my mom's computer was very nice and knew what he was doing. He said it needed the drivers updated and windows 10 installed. It works so much better now for her it's like a new computer again and they didn't charge her an unreasonable price. I am very pleased with their work."