Luxury Nails,

2640 N Narragansett Ave, Chicago, IL 60639, United States

"Every time I asked Andy to do me a set, he did whatever he wanted to do, I paid 35$ for this I told him to stop because I was disappointed and upset, to be honest. Horrible customer service."

"I took my wife to this place after being referred by my coworker, I actually drove 53 minutes from other inside of town. The staff was talkative and welcoming at first, but it started to rain a little and everything took a turn, that is when the gentleman that was working on my wife begin to rush, while working on my wife’s nails. A lady came over that appeared to do eyebrows waxed my wife’s eyebrows while she was getting her nails done, which left one of her eyebrows uneven.she literally finished my wife’s eyebrows within two minutes with her coat on and belongings already by the door. DON’T WASTE YOUR MONEY! This picture is how they looked when we arrived home."

"I was ok with the design being shyt since she free handed it.. but that pinky should not be like that. She claim she followed my nail.. I had no nails, she put on tips for me. They are also very thick and different size thickness. I didn't get any discount for the mistake nor an apology."

"So let me preface this by saying that I went in about 5 minutes before they closed. I called ahead and said I need an emergency no chip and pedicure they told me that it was fine so I walked in. There were about four people still being serviced I was told that I had about 15 minutes to go ahead and pick a color. I was very decisive because I wasn't sure what color to get for the interview that I was going to but I decided bubble bath was a good choice. They had bubble bath in the no chip but was informed they were out of the regular polish. I was then told to hurry up and pick a color because it was already 830 it was not my fault that they had other people when I had walked in at 8. There was a gentleman that proceeded to do my pedicure and he took his time however the place was filthy and I'm not quite sure if the tools used on me were sanitized. I should have walked out but I really needed my nails done. Then halfway through my pedicure another nail technician walks over to start my manicure. To say that it was a half assed manicure is an understatement. I removed my old no chip on my own and cut my own nails which I did not mind because I understood that I walked in five minutes before close. However when she went to file my nails they were uneven sloppy and she did not check them when she walked away after she filed I then filed them myself to the best of my ability. My cuticles are still killing they did not give me an appropriate manicure. When I walk to the table she started to polish my nails and I know that each coat needs to be under the light for a minimum of 30 seconds she did not allow the full 30 seconds. The base and topcoat or build up around the opening of the polish bottle it was disgusting the files that they used were obviously dirty and because she did not allow my nails to fully dry under the light they have now bubbled up which unfortunately don't translate well in the photos. It also looks like my nails are already grown out on my right hand. I then got to see them clean up at the end of the night and they don't even wipe the tables down with Windex they just take a dry cloth and wipe the tables and they sweep and throw out the trash there is no type of sanitizing done to any of the tools or their stations. I understand that I walked in late however this is no excuse for unsanitary conditions or the half assed no chip manicure that I received and paid full price for. Very disappointed do not waste your money here."