TownePlace Suites by Marriott Dubuque Downtown

"The hotel rooms were perfect along with the price. The staff was very accommodating and friendly. We would definitely stay here again if in the area ."

"We stay here every time we are in dubuque. The rooms are very comfortable, clean and roomy. They have a nice selection of beers in the fridge at the front desk which is very convenient. The outdoor area is great. The best part though is the location - it's easy to get to and its right next to 7 Hills, and a very quick walk to Gary Dolphins and Backpocket. Great for a night out with drinks and not having to worry about driving or getting an Uber!"

"The management at this property was not helpful at all. We had to cancel our reservation last minute due to car trouble and they charged us $199.00 even though we tried explaining the situation to them they were very unprofessional and didn't want to hear about it. They simply said, "This is our policy can I assist you with anything else." I understand you have a policy but we had car trouble and had to cancel our reservation. We involved Marriott Customer Service and we were told we should not have been charged the $199 because we used a free night certificate. After multiple phone calls, we were told the case was closed and we won't receive a refund. Looking at the reviews and the experience we had I wouldn't recommend staying at this hotel. We have been with Marriott for over 30 years and never had an experience like this with any property. I would never consider this property in the future. Theresa, the only reason we canceled was due to mechanical problems with my car. I spoke to two people on the phone and you were one of them that didn't want to listen to the reason we had to cancel last minute Alyssa cut me off mid-sentence saying "That's our policy, can I assist you any further." Again, we only canceled last minute because of car trouble and you could have considered that. I based my review on my interaction with you as the GM and your assistant."

"Beautiful and modern. This is a newer hotel so you can tell with the up to date amenities. The best part was a full kitchen and comfortable desk since I was on a long work trip. Cleaning only showed one day out of the two weeks for some reason."

"The room was immaculately clean. I wasn’t expecting that. I loved the full kitchen, I don’t like microwaves so the option to heat my leftovers on the stove enhanced my experience. The pool room is heated but the pool itself is a little chilly for my taste. The worst part about this stay for me was that the air is extremely dry and we had to have the shower running on hot to get some humidity. Besides that, I will stay here again. The restaurant’s within walking distance were delicious and it’s a safe quiet area to spend a low key romantic anniversary!"