Best Western Plus Dubuque Hotel & Conference Center

"I have stayed here many times in the past and was always satisfied with the rooms (spacious and clean), the location is right off the main east-west corridor, and the staff was pleasant, but today when I called about a reservation the woman that answered sounded annoyed by my call and even more so by my simple question. I will usually give people a pass as I know the difficulties of dealing with the public (especially in this city) and we all have a bad days but being this obnoxious about a simple "yes"/"no" question is ridiculous. I booked elsewhere. Note: I did look through their website several times before calling but could not find the answer to my question."

"This place is immaculate clean.the only thing I got to say is that if you are a couple with no kids,don't come here on new years eve expecting it to be peaceful and quiet. There were usually around 15-20 kids in the pool from 3pm until around midnight and no chance of getting into the hot tub,that was full of screaming kids atleast 8-10 kids with no parents watching. If you want hot tub time get a room with 1 in the room,plus it is super convenient with the restaurant attached. It's a great restaurant"

"If you want quiet don't get a pool view room. Screaming kids all day. Was driving around at 7 am on Christmas looking for breakfast, they had cereal bars...?! Breakfast the next 2 days was very good. Pool was nice. Sinuses are much better after we left. Chlorine smell is awful."

"Great rooms, if you like quiet stay away from pool view rooms, you hear sreaming kids all day. Also chlorine smell is awful. Breakfast is very good unless it's Christmas. We drove around 7 am looking for food, no food here...."

"Friendly, helpful staff, rooms are very clean, great hot breakfast. Pool area is very nice, but if you don't like noise ask for a room away from the pool. Great location, close to restaurants and shopping. We were visiting Galena and it was a short trip to cross the bridge. My only complaint, and it's a small one, is there is not much water pressure in the shower"