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Schnucks Webster Groves
8650 Big Bend Boulevard, St. Louis, Missouri, United States
About the Schnucks Webster Groves
Schnucks Webster Groves is a well-known food, grocery, and supermarket store located at 8650 Big Bend Boulevard in St. Louis, Missouri, United States. This establishment offers a wide variety of fresh produce, meats, dairy products, pantry staples, and household items to meet all of your grocery needs. With a reputation for quality products and excellent customer service, Schnucks Webster Groves is a convenient and reliable option for your shopping needs.
Photos of Schnucks Webster Groves
8650 Big Bend Blvd, St. Louis, MO 63119, United States
Opening hours of Schnucks Webster Groves
Monday:
06:00 - 22:00
Tuesday:
06:00 - 22:00
Wednesday:
06:00 - 22:00
Thursday:
06:00 - 22:00
Friday:
06:00 - 22:00
Saturday:
06:00 - 22:00
Sunday:
06:00 - 22:00
Reviews of Schnucks Webster Groves
"I grew up in Webster Groves and used to love shopping at this store. I moved to a different city back in 2013 and haven't been back to shop in awhile. I was unaware of the new 10 items or less policy on the U-scans and did not notice the sign as I was tired and distracted, I will own up to that. The Schnucks store by my house has yet to implement that policy though so it is an easy mistake to make. Anyway, I was scanning my groceries when the lady working came right up to me and got in my face and said to put the item in the bag and that the u-scan is 10 items or less for future reference. I said ok and she blatantly glared at me. She then proceeded to linger around me like a vulture and made me very nervous and uncomfortable to the point I was making stupid mistakes in scanning. I get that they have to enforce the policy, but there is a way to do it that isn't so rude. I will not be returning. I addressed this with the manager on duty , and she said she would address the situation with her. Whether or not that happens is questionable. I am both shaken up and appalled by this horrible shopping experience. I give Schnucks Webster an F- for customer service."
"Management is more worried about their coffee than customers. You have to line up in the cattle chute for the one lane with a checker, otherwise take your chances with the self-checkout. I love it when they don't put stickers on items. It wastes so much time!"
"This is a cozy Schnucks to shop at. It's one of my favorite Schnucks locations. I go here for almost everything. And I like that this place is small, peaceful, super fresh and doesn't have any chaos. This place is rarely super crowded. And for some reason I could jusy think and feel better when I go here. If you want a Schnucks with everything you'll need and to have a peaceful, enlightening and therapeutic shopping experience, then come here."
"I recently had a shopping experience at Schnucks in Webster Groves, and unfortunately, I can't help but express my disappointment with their customer service. In the past, I used to frequent Schnucks because I was willing to pay a bit more for the pleasant atmosphere and excellent service. However, my recent visit made me question whether I should switch to a less expensive alternative like Walmart, where lackluster customer service is somewhat expected. One of the glaring issues I encountered at Schnucks in Webster Groves was the complete absence of basic customer service etiquette. It seems that the cashiers have forgotten the simple act of greeting customers with a smile and a friendly "hello." Instead, they come across as emotionless robots merely going through the motions of ringing up purchases. This lack of engagement and warmth from the staff creates an atmosphere that is far from welcoming and inviting. The level of service I experienced at this Schnucks location was shockingly subpar. The fact that I was willing to pay a premium for my groceries at Schnucks was justified by the expectation of superior service, but this experience left me questioning my choice. It's disheartening to see that the customer service at this store has deteriorated to the point where it mirrors that of Walmart β a place where mediocre customer service is often expected, but not appreciated. One can't help but feel a sense of sadness when reflecting on the way some employees treat customers these days. It's as if accountability and pride in their work have become rare commodities. Businesses may find it challenging to address these issues because they can't afford to let go of employees, but this should not excuse the absence of effort and enthusiasm in serving customers. The cashiers at Schnucks in Webster Groves often appear disinterested and unhappy in their roles, which significantly impacts the overall shopping experience. A warm smile and a friendly attitude can go a long way in making customers feel valued, but it seems like this fundamental principle has been forgotten. In conclusion, my recent experience at Schnucks in Webster Groves was disappointing, to say the least. I believe that businesses, including Schnucks, should take customer service seriously and hold their employees accountable for providing a positive shopping experience. I sincerely hope that in the future, the staff at this location can find a way to rediscover their enthusiasm and take pride in their work, making Schnucks a pleasant destination for shoppers once again."
"A medium-sized Schnuck's location in Webster Groves that is consistently clean, shelves are well-stocked and the overall store layout is organized and sensible. Excellent customer service at the seafood counter and this locale offers a made-to-order sushi counter. Also having a Jamba Juice inside provides a nice alternative to coffee or water when seeking to quench one's thirst while grocery shopping."
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