Karmatica Boutique 91 Randhurst Village Drive, Mount Prospect, IL 60056

"-I have come to Karina 3 times for hair coloring. She honestly is a cool person that is very free spirited and fun to talk to. She does beautiful work and I have overall loved the hair she's done for me. -The reason for 3 stars, is because she doesn't provide honest pricing at consultations and extended labor charges always get thrown in at the end. I'm talking $200+ in charges that were never agreed upon which happened twice. This is major money for some, and she feels entitled to charge whatever she wishes for her time even when the client stresses their spending cap. She admitted afterwards that my color idea was unrealistic for the price she quoted ($340) basically indicating that she accepted my idea and provided a highly inaccurate quote knowing that it was going to take much longer and a lot more money than she lead me to believe, basically she took advantage of me even after being a loyal repeat client for her. I feel this is not only deceptive, but it's terrible customer service and unprofessional. Honesty with pricing and consideration for your customers finances when they have informed you of their budget, are simply essentials of a good business and common courtesy to consider before accepting a job. Also for some reason, although I've had similar projects done at other salons, two of my visits have involved sacrificing my entire day for 7.5-8 hours when I was told 4 hours or so. So if you have any multi color ideas and long hair, be prepared for that possibility. She said I am "a cheap and rude customer with unrealistic expectations" and that she's disappointed that I'm "not committed" which was completely out of line considering it was entirely up to her to tell me if my idea was possible, for what price, and the fact that money doesn't grow on trees, so my spending cap has Nothing to do with commitment! She created the quote, not me, a professional in their field should be better at accurately calculating and managing their time. She also started coloring before cutting accidentally, resulting in far more wet brushing and hair damage than was necessary and was aggressively brushing from the top down instead of bottom up which was not only painful but irritating seeing my hair getting ripped at like that. My scalp is honestly still sore. I was also not offered a beverage or anything this visit over that entire period of time and I was shaking I was so hungry by the time I left. She at least offered me a clementine about 5 or 6 hrs in. So 5 stars for color results, 3 stars for time management, and 3 stars for overall customer service. I'll be searching for a new colorist that actually values their clients business and respects them instead of taking advantage of them. I am a very genuine and kind person until someone takes advantage of me, so I felt it necessary to share this experience with others so it doesn't potentially happen to you too. It's truly unfortunate that things had to happen this way. Best of Luck."

"My haircut with Karina was an absolute pleasure! She was easy to talk to, the salon was very comfortable, and my haircut looks great - the most compliments I've ever received - 10/10! Would recommend to everyone!"

"My experience was wonderful! Karina is so caring and attentive. She was wonderful at introducing me to the right product solutions for my hair (Keyword: solutions). She was not rushed, she took her time, she was so so polite. She was also flexible at getting me through the door quickly. Her personalized touch is great. It is also hard to find someone who knows how to work with ethnic hair and cultural trends, Karina just understood and was very respectful. Service was 10/10 and I look forward to returning!"

"I LOVE Karmatica salon! I have been going to Karina for many years for cut, color, highlights and style, and wouldn’t want to go to anyone else. She has great recommendations and always follows what I ask for. Karina also shares great tips for hair health with amazing new products that she even gives you samples of. Her style is fabulous and she creates and also sells unique jewelry and clothing. Love the location too! Right across from Organic nails in Randhurst. Vey convenient, clean salon, and reasonably priced. Way better ( in my opinion) to support our local female entrepreneurs!"

"I have visited Karmatica Boutique several times and honestly I cannot say enough good things about my experience! First of all, I have been to other salons and nothing compares to the great service and attention that I get when I have been on Karina's hands. She is very creative and knowledgeable about her craft, but even more importantly she is excellent about listening to my hair needs, which is why everytime I leave feeling like a million bucks! I have also shopped at the boutique where you can find so many cute unique things from clothing, jewelry and other little gifts! She even made something custom made for me and LOVE LOVE LOVE everything about it! So, if you're looking for a great salon experience stop looking any further and visit Karmatica Boutique!"