Lily Nails,

1001 75th St, Woodridge, IL 60517, United States

"I've been going to Lily for over 20 years (starting seeing her prior to her acquiring her own location in Woodridge). I am FREQUENTLY complimented on my nails and asked where I get my nails done. Lily has always done a great job whether I get acrylics, no chip, dip, etc. I also get pedicures and eyebrow waxing which are always done to my satisfaction. My only negative comment would be that she only has one shop but I love her new location."

"By far the worst experience. I came in and asked if they do dip manicures. Lily replied yes, and I sat down with a gentleman. First of all, they soak your nails in a bowl of acetone. Second, it took OVER 2 HOURS!! He was at the end of the bottle of top coat, so the nails on one hand dried wrinkled and horrendous. Lily told him how to fix it, and it still was all over my fingers, filed awfully, and horrible. I went in the next day, the top coat was peeling off and edges were coming off. I said I don't want anyone to fix it at that salon, since it didn't seem like anyone knew how to properly do this service and I didn't want to waste another 1-2 hours of my time in this salon. I don't think it's fair for techs to experiment new services on clients on MY time. Lily should've told me she's not available and to come back at a later time if she's the only one that knows how to do this service. Lily agreed to give me a full refund check later that afternoon. When I went back, she said her "boss" doesn't do refunds and refused to give me my money back, even though she's the owner! Such a horrible experience with services and customer service. Not to mention highly overpriced."

"I've been going to Lily since I was 15 and I'm 47 now. She seems like family as does her husband and daughter. The customer service is phenomenal and although she is Vietnamese her family never speaks their language in front of customers which I appreciate and respect. I used to wear gel nails and she brought my nails from bad to healthy and now I have my own Natural Nails and I love them"

"I love this place. Lily does a wonderful job on my nails. I recently started doing the dip on my nails and I am very impressed with how well they hold up. When I first started going here my nails were weak and fragile, they are now strong and healthy. Thank you Lily."

"Lily and the rest of the staff are amazing at their craft. Lily always makes sure I am happy with my nails and is always accommodating to what I want. The staff is professional and the place is always clean. They really go above and beyond to give quality service. I won’t let anyone else touch my nails!"