Royal Nails 529 Schmale Road, Carol Stream, IL 60188

"I went around May 2023. Great atmosphere, cool staff and the owner introduced herself. However it took 3 hours to complete my nails and toes. I got a regular mani/pedi. The polish lasted 2 days. Whenever I get my mani/pedi done at other shops it last weeks."

"Told the older lady to make them squared. She made them round. Told her the paint was uneven. She applied 4 coats on one toe and 2 on the other. She ignored me and walked away. Told her daughter and she tried to tell me they were fine. She put a top coat only. Told her they needed to be cleaned from the top and brushed it off her shoulder. She grabbed my toes and told me nobody is going to be looking close up to my toes “like this.” “It’s going to be 15 dollars oaky.” Worse place is town. Won’t be back. They don’t listen to you at all. Should have listened to the reviews. They are empty for a reason."

"The dip lasted 3 days . Other places its lasted me 3 weeks. Came back to them she filled my nail instead of redoing it. They do terrible job don’t waste your money . The pictures is 4 days after i had them done . It looks like i had them a month so bad !!!!"

"My 10 year old niece asked me if I did these myself. Uneven surface, uneven lengths.. bubbling gel application.. just a super rusty job. The lady legit lined up my nails together to where she cut them to see if they were even lol! as I’m trying to put my thumbs together and she’s pulling the tips together… anyways.. she didn’t touch my cuticles.. it’s been 3 days and they need to be filled. She also poured some alcohol into a tray of used drill heads to Dip a Q-tip into to wipe off the gel nail polish she dropped on my skin! Just not sanitary whatsoever. They were completely dead at 1pm on a Saturday. Should have known. This OG nail tech from 95’ hasn’t had training since 89’.. Especially not in gel application which that is all they are trying to sell and up charge for.. acrylic with gel coat? For $50? I blame the Terrible management. Not her fault. The manager says hi and then starts mopping and the I couldnt believe this.. she started sneezing without covering her mouth. The lady who did my nails and the owner collaboratively said hi, wash hands, you new?, pedicure?, come back. The entire 2 hours I was there. Whatever. Needed to get my nails done. Just hoping not everyone is as observant as my niece when they look at my junked up nail job. Usually have better luck being a walk-in but I should have googled them before I went in because 2.5 stars is generous. This is a full on 1 star. Sorry I can do my nails better myself and My boyfriend is making me go back for these to be redone with a pedicure you begged me to come back for. He thinks you deserve a chance to fix this, not just for me but for your business."