Salon 21 Wheaton, IL 80 Danada Square West, Wheaton, IL 60189

"That feeling when you leave the salon knowing you could have done a better job yourself. Worst blowout ever. Rushed and poor technique. I don’t recommend"

"I absolutely love her service! Rella is very professional and the best a Brazil wax and underarm wax. The pubic hair didn’t grow back in 2 months-3 months. Whereas at other wax salons it grew back within about a week. Can’t wait to use her other service. This woman deserves to be credited and her business as well! Her services is not overpriced; it’s affordable. Just make sure you don’t purchase the Groupon, just take a screenshot of the voucher and she’ll honor it at no cost!!"

"I loved that the hairstylist was very gentle, but did not like this choppy layered cut. And my scalp was flaking for days so I don’t know what that was about because it wasn’t doing that before I went in. Not going back and wouldn’t recommend the business. My regular hairstylist had to fix the cut"

"I posted my full review in photos because it was too long to post in here. Long story short, I spent three visits , nearly nine hours, almost a hundred dollars for the worst customer service of my life and the worst hair services I've ever experienced. I've worked in customer service for almost nine years and never experienced the disrespect I did in this salon. Quick recap Visit 1 - Asked for teal highlights to be covered and trim. Left with wet shirt, wet hair and hair not styled as I asked and more taken out of my thickness than I wanted . I got home and noticed there was still a lot of teal in the sunlight. Visit 2 - Teal looked covered until I got in the sunlight the next morning. Visit 3 - Felt like my hair was going to be ripped out of my head, my hair now looks black instead of brown. Here's the conversation / most disappointing part I was on my way there and was under the impression the owner / manager would now be doing my hair. I walked in and was greeted by a stylist and was told she'd be doing my hair. I explained I was under the impression Rella was doing my hair. Shes said she can help me but I'm doing it. Rella looked at my hair and saw the teal and said do what I told you. My stylist then said she was under the impression you were doing her hair where I was given a laugh and a oh no I'm not doing your hair and she walked away , never to speak or acknowledge me again. The stylist then did all over color to my hair. Let's fast forward to her being done where my hair was half dry and she asks " Happy now? " filled with sass. I said not really my hair looks black. She said well the teals gone . I said right but I didn't come in asking for black hair. She said well you've got a lot of product on your head you've been here three times this week. I said that wasn't my choice though. She said well eventually your hair will lighten up. I said well I surely hope so because this isn't what I paid for either. She told me I was free to leave now. Its a week and a day later and hair dye is still pouring out of my hair when I shower, my towels and tub are stained with the dye. If I scratch my head , hair dye is under my nails. Yes, I only use color protectant, non sulfate , salon quality hair products as well. I also have a weird patch of color . I just wish I could have my money back , I wouldn't wish my experience to my worst enemy. I don't recommend going here to anyone. I'm still in disbelief."