Hair Cuttery
2313 Randall Road, Carpentersville, Illinois 60110
About the Business
Hair Cuttery is a popular hair care institution located at 2313 Randall Road in Carpentersville, Illinois. With a team of skilled stylists and a wide range of services, Hair Cuttery offers everything from cuts and colors to treatments and styling for men, women, and children. Whether you're looking for a quick trim or a complete makeover, Hair Cuttery provides top-notch services in a friendly and welcoming atmosphere. Visit us today for all your hair care needs!
Photos
Contacts
2313 Randall Rd, Carpentersville, IL 60110, United States
Opening hours
Monday:
10:00 - 18:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 17:00
Sunday:
09:00 - 17:00
Reviews
"Had a cut and color package with Katherine. She did a great job with it and made suggestions to achieve the look I wanted. She took her time to make sure the color would turn out just right. Ultimately it turned out well and I’m glad I trusted her with my hair! Thanks Katherine!"
"Always nervous going to a commercial salon for a cut and blowout. I like a simple trim and a dramatic blowout. Extremely pleased with my results, will be back. Great price!"
"I went to get my hair colored with Katherine on 11/25. I showed her pictures and color I wanted to go a salt and pepper. I haven't been to a professional in 10 years. Katherine kept showing me colors and I kept telling her it was too dark and she kept assisting she was the professional and to trust her. So I did. When she washed out it was brown.? I hated it. So this whole process was 116.00? So I paid and tipped her 20% and she said let's do a highlight Wednesday because she didn't have time to fix the color because she had other customers. I called Katherine before she closed and asked her what the highlights would cost and she said $68.00 plus I can use the 25% coupon off when I come in on Wednesday. I went home & cried all night and there was no way I was going to work Monday with that hair color. Called next morning and asked if they could fix it today. They said yes so I went in. We discussed the new color and agreed on the light grey to cover the brown with silver highlights. I asked Tess if I can get the highlights if she had time today and she said yes. I am 68 years old and I'm not up on new techniques so I trusted the hair stylist to know what they were doing. 4 hours later Tess took out the foils and my hair was purple? No highlights to be found? I was so upset I was shaking. At the register Tess said it would be 168.00? I was trying to tell her Katherine quoted $68.00 for the highlights. Then Emily came over & said Tess did full foil and toner. I didn't ask for any of that. I paid and left. Tried to call & ask if I can use a box color on my hair so I can go to work tomorrow, Emily told me to go home and wash my hair & purple would come out & don't use a box color because my hair would fall out. After I walked out it wasn't grey but still brown with purple streaks? This is a freaking disaster. I tried to call Tess one last time to ask her at anytime did I agree to a full foil or toner. I thought I was getting color fixed and highlighted like my appointment with Katherine on Wednesday for $68.00 minus 25% coupon. Tess blamed my hair that it turned out the way it did. Really?? That is messed up. If Katherine the manager doesn't help me resolve this on Tuesday when she comes in, I'm going to have too call their Corporate Office. I'm a senior citizen on a budget & they just ripped me off for over $250.00 to leave me with purple hair. Shame on you Hair Cuttery of Carpentersville."
"Got my usual trim, in prep for donating my hair later. Always does a consult and let's me know what she is doing. She showed me where my hair would sit if I donated now and I just wasn't ready for that much of a cut and she transitioned to my trim. Katherine is my girl and I have followed her from salon to salon. Hair Cuttery you picked a good one!"
"Katherine is the best! Hair cuttery has been the best, most affordable place to get my hair done. They truly make you feel pampered! Highly recommend!"
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