Taco Bell

"Antionette was great. They addressed the food and what was missing. Food was good, was cooked right, and put together nice not slapped together."

"Went to redeem free soft taco through drive through. Was informed I had to go inside due to shift change then was proceeded to be told that I had to use the kiosk. I wanted to order more than just the soft taco. But I was unable to with using a coupon and my card. Girl was really rude, I dont know maybe she had a bad day. I have went to multiple Taco Bells and even ones out of state and I haven't had someone talk down to me like that. I WON'T be stopping at this one again. I regret even going this time. Everyone is going through something, we should be kind to others."

"This experience was horrible. Pulled up in the drivethru which was experiencing problems so I had to go inside. Then I waited at the counter to order when an employee came to the counter and pointed to the kiosk to order and I guess I'm just old I guess I looked at the girl confused and she said you order there like I was a moron. There were no steak options not sure if thats because they were out of steak and the menu auto adjusts for what they cant make or if with all the new menu changes they oliminated steak and just offer ground beef for the beef options. So I ordered 4 items and I did not finish a single item. I got 3 of the new value cravings items and a cheesy Gordita crunch that I ordered the one with the doritos locos taco and got the normal one and barely any meat on it and it was quite soggy only ate about half of that item. I tried the new loaded beef nachos. Which didn't have half the advertised toppings at all. It barely had beef in it. It was mostly beans and cheese with a dab of sour cream. I think there may have been a trace of beef in the bean and cheese mix. The lackluster toppings was not even the worst of it somehow it tasted through and through of old burnt fryer grease I don't know if they fry their chips there but the nachos were terrible didn't get half way through them before trashing them. The cheesy double beef burrito was the second item that had beef in the title that hardly had any beef in it unlike the nachos I definitely know there was beef among the beans. They should either make this beefy or rename it the cheesy double bean and rice burrito but that is already a value cravings item well without the word double. The last item I ordered was a 3 cheese chicken Flatbread melt. Maybe they were out of Flatbread or maybe the Flatbread is just a gordita shell bread whatever you call it but I am pretty sure that's what I got it was soggy just like the cheesy gordita crunch that I got barely any chicken not a lot of cheese at all mostly soggy shell thing filled with the sauce and a miniscule amount of chicken cheese. With all 4 items the quality was subpar the ingredients that all 4 were named after were lacking or seemingly not there at all. I'm not sure if this is a sign of Taco Bell lowering the bar. One location being subpar and giving a very bad representation of the menu and what the new changes mean for the customer experience. Or just a shift of people not caring what they send out the door. The only good thing I could even say is atleast the place was clean lol. Other than that worst experience I have had with tacobell in many years maybe ever. That's saying a lot considering during the height of covid there were staff and ingredient shortages inventory flow issues hour reductions and all kind of things that made a trip to taco bell less than desirable but this trip was a waste of time and money. I am trying to rack my brain to recall if I ever had such a disappointing tacobell trip I think this one takes the cake. Cured me of any concerns about cravings dragging me back to taco bell anytime in the near future."

"The service was some of the worst we've ever received. Amerianna was the ignorant uneducated girl who took our order. We ordered two 12 packs of tacos & simply asked if we could have 1 hot sauce per taco & she looked my wife up & down & said we don't do that here. You could feel the racism emanating from off her along with the entitled arrogance. Whoever the owner is of this taco bell should teach the staff how 2 act in the civilized world."

"When going in there and ordering we noticed that most if not all workers we're in the back on there phones and it took a minute to get them to come to us to pay with cash. The lady then short changed us about 30 cents but gave it back without apologizing and seemed very rude just throwing it in my hand. The food was alright but a little cold. They forgot an item and when telling them they started to get an attitude. The cheese for the nachos barely had anything in it and the wrapper for the soft taco was extremely wet."