The Fence Store

"Great place. The work is done relatively quick and the finished product looks amazing."

"A big negative on customer service. Tom Becker who handles service calls is very rude and abrasive. I had a fence installed years ago and am in need of some minor repairs. I asked to use the same repair person I have been using for years and he did not want to send that person out. He was not very accommodating. He was very short with me and acted annoyed because I requested a certain person. I guess customer loyalty doesnt matter. He instead wanted to send a salesman trying to upsell what I needed. I don't need a sales man. I need a gate and post adjusted not a big deal. I have had both adjusted before and know the expected cost. The Fence Store is now owned by Home Depot. So much for small business owners. I would rather support a small business owner who does repairs. I will also be taking the plate with their name on it off my fence."

"We were very happy with our fence and all the staff at The Fence Store. The fence is beautiful and it was installed professional and on time. I would recommend this company to my friends and family."

"The Fence Store salesman, Tom, is unwilling to provide information unless you drive to Melrose Park to tell him the dimensions. He hung up on me after I described the fence material and dimensions. Tom expected me to give him the brand name of the fence because he didn’t want to look it up. I explained that I don’t know the brand name and that’s why I’m calling the fence store. Not cool."

"Excellent customer service! Beautiful fence! Installers were polite, professional and courteous. Would highly recommend The Fence Store to anyone looking for a great experience."