Olson's Ace Hardware 700 North Northwest Highway, Park Ridge, IL 60068

"I bought a very expensive 2-stage snowblower from Olson's. I paid for assembly & delivery. They didn't put any oil in it. Could have blown the motor. For the money I paid, put oil in it. The gas I understand."

"Hi there, I’m not a fan of Ace Hardware anymore. I think they have some problems with their products and services. Here are some of the issues I have with them: Their products are not as good as places like Amazon. Amazon, as one example has more variety, quality, and customer reviews. If you buy something from Ace Hardware, they only give you store credit instead of cash or card refund. That means you have to spend more money at their store, even if you don’t want to. Ace Hardware's store credit is not valid for online purchases or other locations. That’s very inconvenient, especially if the item you want is out of stock or only available at a different store. You should be able to use your credit anywhere and anytime. You can return an item to any Ace Hardware store, but you can only use your credit at the same store where you bought it. That doesn’t make sense to me. If you can return it anywhere, why can’t you use your credit anywhere? What if the store where you bought it doesn’t have what you need? These are some of the reasons why I don’t like Ace Hardware anymore. I hope they change their policies soon and make their customers experience a better one."

"She first helped us with our dry bar built in, and now we've designed a brand new kitchen. She's so fun, kind and knowledgeable!"

"As the commercial says “Ace is the place with the helpful…”. It’s a true statement when you need something odd or need an expert head to this location. I had the pleasure of being assisted by Alberto who helped me find everything on my list. He seemed to know about everything in the store as we went from department to department. This location is a bit bigger than others I have been in. Looking for a grill or pizza oven, look no further, this Ace is my new place! This location gets the coveted “Pizzaman 5 ****** Rating”!"

"Great hardware store. Staff are very helpful and friendly! Can find most all your paint, cleaning, repair, plant needs here. I always stop here first before going to another bigger impersonal Hardware store. They are even having a demonstration night for ladies. Ask for Jose or Emma they are the best! Came back tonight to have a Galentines day party and had so much fun! Made a flower arrangement and candle. Talked with the home decorator about window treatments she was so helpful.Enjoyed conversing with other women and enjoying wine and treats! Can't wait for their next event."