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Power Equipment Direct
969 Veterans Parkway, Bolingbrook, Illinois, United States
About the Power Equipment Direct
Power Equipment Direct is a one-stop shop located at 969 Veterans Parkway in Bolingbrook, Illinois, United States. This institution offers a wide range of products including power tools, lawn and garden equipment, generators, pressure washers, and more. Whether you are a DIY enthusiast, a professional contractor, or just looking to spruce up your home, Power Equipment Direct has everything you need. With a focus on quality products and excellent customer service, this store is a go-to destination for all your power equipment needs.
Photos of Power Equipment Direct
969 Veterans Pkwy Suite C, Bolingbrook, IL 60490, United States
Opening hours of Power Equipment Direct
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Power Equipment Direct
"I have a love hate feeling. I love the selections, I love the price, and free delivery. I hate that delivery is mostly always after I expect it but they stay in contact with you so while I hate the delays. I have to remember quality, time, or cost. You only get 2 so there quality is there, the cost is great too, so the time thing I have to accept. Just for example I got a notice my unit got to the warehouse Thursday now Friday I get a notice it’s out for delivery for me to get Monday only the warehouse is maybe 4 hrs from me 5 with traffic. But as long as your need isn’t time sensitive they are the go to place to shop."
"I purchased a Honda outboard and when I went to transfer the title to myself the numbers on the title didn’t match the invoice (specific model) and there was no serial number on the title. I’ve called twice to get this resolved and it has yet to be rectified. Through phone conversations I keep being told that, “I’ll refer this to the department that handles this sort of thing”, and that “I’ll find something out and will get back to you “. To date I have had no communication or satisfaction related to this issue. Nice person on the phone but service and follow up is severely lacking. I have better things to do than to keep chasing down a resolution to this issue. I don’t know why a business thinks it’s okay to disregard its customers."
"Would not recommend. Ordered a generator over the weekend, but decided on a different one. Telephoned PED at 8:03am Monday morning when they opened to change the order, they gladly took the new order and then shipped both generators, costing me $83 for return shipping. The customer service rep told me because I telephoned when they opened Monday morning it would not be a problem to stop the initial order. I would not have placed the 2nd order had I known they couldn't walk out to the warehouse to stop the order. Poor customer service, as others have stated."
"Delivered right to my house (FREE SHIPPING). Thank you PED. Husqvarna 54" riding mower. Bam! Tracking updates and driver communication 5 Stars."
"Would NOT recommend buying from this company. I bought a product from them and originally it said ships in 4-7 business days. It did not end up shipping for almost 12 business days. Again business days. Meaning it to about 3 weeks to receive this product. (I went to buy the product from another company who got it to me in 5 days total!) the product still shipped the day I asked for it to be cancelled. After 5 phone calls over the course of a week and a half trying to get something worked out to get this returned PED wanted to then charge me shipping costs both ways and their policy also stated a restocking fee. Didn’t even want to test my luck with that portion. Don’t trust this company! Terrible customer service. Would not recommend! Find another distributor!"
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