Floor Covering Associates of St. Charles

"We ordered a rug to be made costum. The sales manager was awesome to work with and the rug is better than I thought it would be. Highly recommend."

"Tim could understand what I was looking for and gave me choices in my price and color range. Made the process comfortable with no hard sell tactics. Installation was effortless for me. I will recommend FCA and return for the rest of my flooring needs."

"I went to the store about 3 weeks ago and was interested in vinyl plank flooring. The sales person said we could have samples ordered and sent to our home. He let me know when we come back to mention his name since they work on commission (he gave me his business card). My husband and I went back the next day to narrow down our choices and we ordered 3 samples and also talked about purchasing carpet for an adjoining room. After two weeks we hadn't received any samples so called to follow-up. The sales person we originally talked to said we weren't his client and that somebody else would research and call us back on Monday. It's been a week and no word from any sales person and no samples arrived for us to consider. Needless to say we will not be buying our flooring from this retailer."

"The entire experience was fantastic. Cary was great to work with, very helpful, knowledgeable and honest. No pressure to buy, no pressure to decide. Cary made sure my family made the best decision for our needs and took advantage of the best deals and prices. The installation was just as a good experience. They were professional, respectful and were able to finish 3 rooms in one day. Also they included me in design options in laying down the hardwood. Fantastic clean up too."

"I will be using FCA again for all of my future flooring projects. Mark was a pleasure to work with. I had a rushed schedule and they were able to do it much earlier than other places. It was such an easy process and the installation team was great. High quality carpet for a great price. My new house was completely transformed. I highly recommend using this company."