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FRONTENAC NAIL LOUNGE
9838 Clayton Road, St. Louis, Missouri 63124
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About the FRONTENAC NAIL LOUNGE
Frontenac Nail Lounge is a premier beauty salon located in St. Louis, Missouri. Our experienced staff offers a wide range of nail care services, including manicures, pedicures, and nail art. In addition to our nail services, we also provide hair care treatments to help you look and feel your best. Whether you're looking for a simple polish change or a complete makeover, our talented team is here to pamper you and make you feel fabulous. Visit us at 9838 Clayton Road and experience the luxury of Frontenac Nail Lounge today!
Photos of FRONTENAC NAIL LOUNGE
9838 Clayton Rd, St. Louis, MO 63124, United States
Opening hours of FRONTENAC NAIL LOUNGE
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 19:00
Sunday:
10:00 - 17:00
Reviews of FRONTENAC NAIL LOUNGE
"Ok so I’ll keep this as short as possible. I went to this nail shop for the first time and I won’t be returning. The staff pre-judged and stereotyped me from the moment I walked in the door. I could already sense that I wasn’t their “normal or expected” customer and the energy was obvious. When I walked in I was barely greeted, the woman at the first nail station asked which services I would be getting and I informed her that I wanted a pedicure and manicure. She asked me to have a seat and someone would be w/ me. So in the midst of me waiting a few more individuals arrived for service and were seated in a pedicure chair immediately. The woman at the first nail station then addressed me to state that it would be an hour wait before I could receive service because they were short staffed w/ many appointments for the day, which I had no issue waiting. As more individuals arrived one of the girls sat next to me and we began having a small conversation where she mentioned that she was a walk-in as well. At this point only her and I were waiting when one of the nail techs approached her and told her to go to one of the pedicure chairs, the young lady informed her that I was waiting before her and should go (which I was appreciative of her honesty because the lady was clearly skipping over me) so the lady told me to go to a pedicure chair instead. I was then told to pick a color and that it would be matched with a similar gel polish. A nail tech then approached me (rudely) and asked if I was only getting a manicure and I informed her that I asked for both a pedicure and manicure. She then proceeds to angrily speak in her language fussing about the fact that I was getting a pedicure. In English she then states, “you said you wanted a manicure”, in which I let her know that I wanted both a pedicure and manicure and that I had stated that from the moment of my arrival. She then tells me to pick a color in which I showed her the color I had picked and she goes, “we don’t have that in gel you need to pick another color”. I let her know that I was told to pick a color from the wall and that it would be matched to a gel color that was as close as possible. So, she walks away clearly annoyed and grabs some gel colors that were similar to the color I had picked. The tech proceeds to angrily sit and converse with her co-workers across the salon as if this was an issue. She never asked which pedicure service I wanted, was extremely rough removing the gel polish from my toes, and aggressive with the entire service. When it came to my nails she was the same way, very rough and rushed through the service. While doing my nails she tried to justify her behavior by stating she hadn’t eaten yet. My manicure process was rushed and not fully done and I’m aware that it was not done correctly because I attended nail tech school and am aware of the process to complete a manicure. The service was just completely rude and unwelcoming. The only positive out of this experience was the actual polishing which was nicely done but needless to say I will not EVER return to this nail salon. I watched other clients get treated with high respect and gentle service while I was made to feel like a burden for even walking in. So all in all, the polish was nicely laid on my natural nails and had the atmosphere and energy been more welcoming I might have actually gone back, but I will not return or recommend this shop to anyone I know. Everyone is NOT treated the same that walks in this shop so be cautious if you decide to visit and you’re not their expected patron. You will feel the difference being made."
"Van is an amazing technician! She is an artist and perfect at her craft. Love this salon! It was clean and that's very important in this setting. I felt like the wait was appropriate but they do accept appointments. The location is very convenient. They have a lifelong customer in me."
"Best nail salon in the area! My nails have never looked better and are always exactly what I ask for! I come every two weeks and could never go anywhere else :)"
"I have been going to Frontenac Nail Lounge since they opened. Kim is my nail tech. She does a fabulous job each time. The business is clean and all of the workers are very friendly. I would highly recommend Frontenac Nail Lounge to anyone looking for a nail salon in the Ladue/Frontenac Area."
"I’ve been on the hunt for months now trying to find a quality nail salon since I’ve moved to St. Louis. I have pretty high standards and I am quite picky in regards to how I want my nails done. This place does everything right! How they removed my gel coat, how they softened and soaked my cuticles before cutting them, the way my nails were filed to create the perfect shape, to the perfect paint job. This place is literally AMAZING, super clean, and the interior is well done. It’s bright with beautiful modern lighting, very simple yet elevated. The owner is very nice too. She said they also do waxing which I plan on next time I go. I’m 100% making this my go-to nail salon."
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