P & P Auto & Truck Repair 235 East Adele Court, Villa Park, IL 60181

"Was waiting on a call back with an estimate and never heard from Jim? I called him several days later and he said I am working on your estimate I will call you back later. Never heard from the guy. His business must be booming if he doesn’t want the money I guess? It’s too bad that people just get overwhelmed with work and aren’t able to follow up and flourish because of their lack of ambition. Well I guess this is how they operate here reading the other reviews. Good luck I just went elsewhere!"

"I had work done here several times. They are extremely slow and the communication is terrible. I was waiting countess times for a return phone call and never received one. They had my truck for months and after I finally got it back I had nothing but problems with it due to cheap parts. Unless you don't mind waiting in the dark for them to work on your stuff. I recommend not bringing your vehicle here. I got screwed on warranty work due to the lack of communication from them. Beware!!!!!!"

"A good diesel mechanic is hard to come by in the city. P & P is about an hours drive from me. Made an appointment 6 days ahead of time. Called at 11AM the day before the appointment to confirm the time the shop opens so I could be there bright and early for everyone's convenience. Lois answers the phone and tells me the shop opens at 7AM, and "Jim will call you back." I dutifully set my alarm for 530AM to guarantee time for breakfast and a shower and still get there promptly before 7AM. By 3PM, Jim hasn't called back so I call. I'm told Jim is out on a tow and will call me back shortly. At 325PM the receptionist calls and tells me, "sorry, we're backed up. Can you call back on Tuesday." That's 6 more days away. Just to make another appointment??? *I* have to call *you* in order to find out I cancelled all my activities that day to go to make an hour drive at 6 AM just to find out you can't see me??? Sorry Lois and Jim, I'm not about to waste 12 more days just to find out my next "appointment" is being pushed back like the first one."

"my hydroboost lines we're about to pop and Jim got them fixed and got my truck ready to go the very next day. Great service for a great price from a great mechanic."

"Their prices are very reasonable the knowledge the guys here have is great, and these guys know the ins and outs, new and old. Brought my 6.7 ford here last year after being referred to them and they were quick fixing my issue (result of cheap fuel), getting me in and out. During the cold weather this year, check engine light comes on and I lose power. I bring the truck by, he diagnoses and fixes the problem very quickly. Go for test drive, check engine light is off and truck is back at full power."