Schnucks Janesville

"I used to love going here because of the sales and friendliness but lately the customer service hasn't been friendly at all. Customers want to feel welcome not like a bother. A smile can go a long way. Bad attitude makes bad attitude from customers. Do better."

"We don't go here too often because we don't live in this town. But when we go it's always clean and organized. The only perception I have that's not positive is that I think their prices are a little higher than some other grocery stores."

"I was in there today (10-12-23) to get some deli meat and cheese, along with a few other grocery items. I was pleasantly surprised at the quality of product, and the cleanliness of the store. The nice lady that helped me at the deli was absolutely wonderful. I used to shop there all the time when I lived closer and I forgot how much I enjoy their deli and meat department. I definitely recommend it to other people and I will be back. I do my big shopping trips at Woodman's but I try to get my deli items or small shopping trips here. Festival and Hy-Vee I feel are overrated and are just as expensive outside of their sale items."

"Very expensive! Cost me $60.00 more to shop there than our normal supermarket . Couldn't find any tahini or croissants Only four days of shelf life for milk. We're seniors, we don't drink that much milk. Only upsides: There was no waiting to check out. They have a decent produce section and deli ."

"Purposely stopped by a little after 7am this morning (Sunday) to get some donuts because I knew that the selection would be small if I waited to stop by later in the day. The donuts were advertised in their 3 day sale and today was day 3. There were zero donuts available because according to the bakery manager nobody was at the store to let the baker in earlier to make the donuts. I asked to talk to the store manager and surprise, the manager wasn't in yet!! This is a great example of what customer service is like today and how wonderfully things are run!!"