Eurobahn Imports
429 Kay Avenue, Addison, Illinois, United States
About the Eurobahn Imports
Eurobahn Imports is a one-stop destination for all your automotive needs, located at 429 Kay Avenue in Addison, Illinois. As a car repair shop, general contractor, and store all in one, we offer a wide range of services to keep your vehicle running smoothly and looking its best. Our experienced technicians are skilled in handling everything from routine maintenance and repairs to custom upgrades and renovations. Whether you need a quick tune-up, a complex repair, or just want to browse our selection of high-quality automotive products, Eurobahn Imports has you covered. Visit us today and experience top-notch service and expertise in the heart of the United States.
429 Kay Ave, Addison, IL 60101, United States
Opening hours of Eurobahn Imports
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Eurobahn Imports
"I brought in my 1983 BMW 320i E21 for a startup and idle issue. The mechanic Juan took notes of what I told him was wrong and what I wanted to get done. After one long frustrating and irritating month yes, a month! Nothing was fixed. I would call Juan 4 to 5 times a week to check on the car because he does not call back his customers. Terrible customer service. I remember I got a hold of him and he told me he was on his lunch break he said he'll call me back in 10 minutes. Never called back. I explained to Juan that my friend (a BMW importer) who knows a mechanic that fixes old BMW's in Europe, said the issue was the warm-up regulator. Juan refused to listen because the warm-up regulator in the car looked new so he assumed it worked. He then insisted on buying a $250 part that he believed would fix the issue. I said okay and asked if he was certain and he said yes. Now comes the best part after about a month I called him and surprisingly he said the car will be ready that day. My dad and I come to his shop and waited 2 hours for him to get the car ready to leave the shop. You would think that when you call a customer to pick his car up it would be ready and parked outside so that all the customer has to do is pay. Not at Eurobahn Imports. After he started the car it instantly died it idled worse than when I brought it in. Every encounter at a stop sign would bog the car down and it would stall. Juan also mentioned he did a valve and throttle adjustment. Which who knows if he did or not (I don't think he did). Moral of the story he kept my car for a month! Did not fix anything. Charged me $500 for repairs. What repairs? When I brought in a broken car and left with one. I would have been much happier if Juan just said he doesn't want to work on the car since it is an antique. I had to personally drive to his shop because you can't get a hold of this guy. I literally replaced the warm-up regulator at home with an OEM one in better condition and fixed both of the issues. Save yourselves the money and headaches avoid this shop! Car runs great and holds idle something that should have taken 3 days max (2 days to ship the part and 1 day to put it on) took a month."
"Juan is the man!! I took my Bimmer there after my car had gone into a limp mode and was barely drivable. Juan was able to figure out this very uncommon issue and got me back on the road. Juan will be working on my car from here on out. Appreciate it, keep up the good work!!"
"I took my 2012 Lotus Evora S to Eurobahn after a recommendation. Although my service experience was not perfect, I will share that the workmanship and facility was above average and the price was fair. I would give Eurobahn a 2 for follow up/client communication, 4.5 for workmanship, 5 for fair pricing, 5 for shop quality/equipment/cleanliness: Overall: 4 out of 5 stars and a Good Recommendation Rating"
"Great customer service! Been taking my BMW & Mercedes to Juan for years now. Finding Independent auto repair shops that specializes in European cars in the Western Suburbs is difficult, but with Eurobahn, you can worry no more. He know all his Euro cars inside and out and his prices are reasonable. No more having to get ripped off by Stealership prices!"
"Horrible customer service. My service reminder light came up so I went and did the service at my local mechanic(oil change and general inspection). Unfortunately, he does not have the tool to clear the light up. So I asked around and told Eurobahn specialize in Euro cars and can do that. Gave them a call and was shocked, the technician was so rude and he told me he won't clear the service reminder light because he did not do the service. What the hell? The service has already been done! Also it's not like he is doing it for free, I will be paying! He kept arguing that in order to reset a service reminder I should have done the service at their shop. Well maybe if you had good customer service and just agreed to reset the service light I would do my next service at their shop. BUT THAT'S NOT GONNA HAPPEN ANYMORE!"
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