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Etherton Hardwoods
312 East Wall Street, Worden, Illinois, United States
About the Etherton Hardwoods
Etherton Hardwoods is a reputable institution located at 312 East Wall Street in Worden, Illinois, United States. As a general contractor, home goods store, and retail store, they offer a wide range of high-quality hardwood products and services to meet all your home improvement needs. From custom cabinetry and flooring to furniture and decorative items, Etherton Hardwoods is dedicated to providing top-notch craftsmanship and exceptional customer service. Visit their store today to explore their exquisite selection of wood products and transform your living space into a beautiful and inviting environment.
Reviews of Etherton Hardwoods
"I highly recommend anyone with issues contact the consumer protection agency for the state of Illinois. I did and they have reached out to tge company on my behalf. I think at this point the state of illionois should take action against them. This company is collecting alot of money from people and not delivering. It is fraudelent business practices. At this point I'm out around 450. All I want is my money back. I also ordered a shirt and never even got that. They don't answer phone calls or emails Original I really regret having to do this as a veteran and a Marine because I am all in on supporting American made vet owned Businesses. Despite that I am extremely disappointed because I ordered and paid for my flag over 6 months ago and have not recieved it. This is bad enough but where this business really fails is that it doesn't respond to phone calls or emails. Doesn't even answer the phone. Although, I do like the Johhny Cash hold music. I have left 10 messages called over 25 times and sent a half dozen emails with NO RESPONSE. Hopefully the get squared away and I get my flag. Right now I'm out about 400 bucks. I really find it hard to believe a Marine runs this place."
"Order 5984 & 8208: I was charged by Etherton Hardwoods for my order on 7/8/2022 for a wooden American Flag with VIP Fast Pass shipment within 3 to 7 days. I have attempted to contact Etherton by chat via website, email, phone, and certified mail since July 2022. In August 2022 Etherton gave me a UPS tracking number but later that month told me they could no longer find my order in their system so they gave me a new order #8208. In September 2022 they once again emailed saying the order had been shipped by UPS, but the tracking number provided is not found in the UPS system. I have not received a response since September 2022. I regret leaving this message about a Veteran owned business, but there are numerous reviews of this same nature that seem sufficient to file a mass action if these orders are not fulfilled by Etherton."
"#8325. Ordered 10/6/22. Absolutely no communication. Gave me a false tracking number. I was very clear that I needed this the last week of November. Said it wasn’t a problem. Took my money. Now they won’t answer the phone, reply to texts, or reply to emails. All I want is a refund at this point. I went with this company because they claim they only hire vets and first responders. There’s no way that is true because I have veterans in my family and they would t dream of scamming anyone. You guys are a disgrace. Hopefully you’ll respond to this so I can get some answers."
"We ordered three flags for my bosses' office. It took quite a bit of time to get them (about 10 weeks), but TOTALLY worth the wait. They look fabulous and Diana made sure that they were exactly as ordered. In fact, she was amazing throughout, handling all my calls with assurance and understanding. (So pretty much everyone is suffering from labor shortages right now.) Thank you for your time, customer service and the amazing quality of your flags! We are super happy!"
"I got my 50x30” flag in September and absolutely love having it in my home office. It looks as good or even better than I expected. Initially, I was a little hung up on the price of the flag but, after receiving the flag, I would definitely say it is absolutely worth the $$. I noticed some other reviews complaining about shipping. I received my flag about 6 weeks after ordering. I’ll admit this was longer than expected; however, considering this was right in the middle of COVID I don’t find this a big deal at all. In fact I was actually impressed that when I reached out about shipping status I got a response from someone that actually seemed to care. Here’s what I would say to anyone ordering one of these flags: 1. I am extremely happy with the product I received. (Wish I would have gone bigger) 2. Don’t expect your order to show up immediately. This is a small business making hand crafted pieces of art, not Amazon prime. 3. Customer service was better than I expected."
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