Layla nail & spa,

917 North Main Street, Princeton, IL 61356

"I never leave reviews but this was such a horrible experience today. If I could give 0 stars I would. I went with my mother in law to get our nails and toes done and while she was getting her toes started, the lady (who I believe owns the place) started on my nails. All I wanted was white tip nails. Everything was good until she started to paint. I asked nicely for the white to be thinner and I pulled up a picture because I couldn’t really explain it and then she understood what I was asking for, but right there I could tell she was not happy with me just because I asked that. She was shaking her head and grabbed my fingers aggressively to wipe off the paint and start over. Once she did it the 2nd time I told her it was perfect. After doing all the tips there was still streaks of white on one of the nails from when she wiped it all off with the worst attitude and she still decided to go over it with the clear coat…. So I asked her if she could please fix it. Then she threw my hand back and told me I should’ve told her sooner now I have to wait and “she will do it later”. Which as a nail artist, if you made a mess with the paint, wouldn’t you clean it up BEFORE adding a top coat?? At this point my MIL came and sat next to me to get started on her nails, I looked at her and said I’m not getting my feet done anymore I’m not happy. Then the lady decided to step into our conversation and loudly say yeah I don’t want to do her nails either and starts to say I’m throwing my money in her face and I’m wasting her time and money and she’s not doing it, which I still haven’t even paid or been told how much my nails would be… so idk why she mentioned anything about me “throwing my money in her face”. Then as my nails are finishing drying, she’s cleaning her station where my phone is sitting and grabs my phone to move it and SLAMS IT on the table. My property, she picked up with an attitude and threw it down… then proceeds to walk to the back and COMES BACK OUT to argue and say “now the customer is always important but you coming in here talking to me like that and throwing your money” and idk what else she said and I responded with “ma’am I have no Idea why you’re so upset with me I didn’t do anything and I haven’t thrown anything in your face and I told you I was happy with my nails” she ignored me and walked away. At this point I didn’t even want to pay, yet I still did. I was never rude to her nor did I talk to her in any bad way. Also I have never not tipped for a service like this. But I definitely didn’t tip her she did not deserve it. NEVER IN MY LIFE have I ever been treated that way especially in a nail salon where I’m planning on spending money. I’ve been getting my nails done for a long long time and have never ever experienced something like this before. I enjoy going to the nail salon and getting stuff done but I will absolutely never be going back to this place, and if anyone does go here, you don’t want her to do your nails."

"Great nail salon! Liam & his wife are wonderful. They stay pretty busy so make sure to call and make an appointment. Salon is very clean with a friendly atmosphere. Have been coming here almost 4 months now for my acrylics and I absolutely love them."

"I called Layla Nails and stated what I wanted done. I needed 2 nails repainted as the paint was chipped. I also needed a new nail for one of my thumbs. I was told to show up anytime the next day. I showed up during my lunch break I figured at most it would take 20-25 minutes. They had me sit down when I walked in with a friend, she sat next to me. I told the lady, one of the owners, doing my nails that I was on lunch break and she had half an hour but to not rush. The other owner overheard and entered himself in the conversation. He told me I couldn’t leave until they were done. I was immediately surprised at the lack of professionalism. As a new business owner I would of NEVER told one of my clients they can’t leave. The girl doing my nails shook her head over and over. She was sloppy. It took 10-15 minutes. I went to pay and the total was $10 to repaint 2 nails and to have one replaced. I was told I couldn’t use my debit card to pay because of the amount. Luckily I had cash on me that I didn’t want to use but, had no choice. I left without giving a tip(normally I leave $5). We walked out and my friend looked at me and said “If someone talked to me like that I would of walked out.” I should of. The moment he spoke to me with such disrespect I should of left. I got to my car and realized my nails weren’t even dry. Throughout the rest of the day and on to the next the paint underneath was wet and had bubbles. I will NEVER be going back. I would rather spend the gas money drive to Peru then to step foot back into Layla Nails. They did my nails before I went to get them fixed. Why did I receive such a negative visit when they were the ones who rushed through them to begin with when I went in for a fill? Thanks Layla Nails you ruined such a good environment with your lack of courtesy and disrespect. You’ve lost my business as well as my friends and family."

"Today was my first time getting my nails done here and let me say they did an amazing job! As soon as I walked in I was greeted and the place looked nice and clean. I really loved all the color choices they have to offer and all the different choices of pedicures. I also liked the fact that I didn’t feel rushed at all and before I knew it I was in and out.."