Hartmann's Auto Center & Wrecker 3301 Sublette Avenue, St. Louis, MO 63139

"Great customer service! Had my car ready to go when they said they would. Kept me informed of the progress on the car and gave me options on fixing it. I will definitely use this company again if needed."

"Secretary Diane is rude. She hung up in my ear stating that they could not service me because I was on the high way. Do you know you could have future clients? And very dollar you help assist makes your company grow. You get paid more per hour doing something else ?? She states she didn’t hang up and My phone may have dropped, it did not drop. She then said I hung up. Which was untrue. Despite that she said it’s confusing talking to my husband and I separately. Which I stated continue to talk to my husband. I just wanted to update her on the car condition. She then proceeded to talk to me. Even though she stated she was confused and I stated just talk to my husband. She also stated she didn’t even dispatch someone out at all. With children in the car on the high way. I stated please dispatch. We will have a place do you know how long it takes to get someone out. Just extremely disappointed but expected. The secretary was unprofessional. I am so happy you guys don’t have my money. If you are rude on the front end, I can not imagine the back. So thankful my funds stay my funds. We are prepared and packed and will patiently await a new company."

"My car died in rush hour on 64 west. They were able to load my car up and change the alternator the same day. Everyone was super friendly and helpful. It was like being at my friendly hometown mechanic"

"Car towed here for insurance claim. They were quick, perosnal and polite. The car was repaired and fixed in a quick time frame. The car was not cleaned as I had hoped nor were the tires checked even though sensor indicated issue. Later discovered, the tires were not the original (fault of claim not repair shop). Still, I didn't feel safe driving on tires that weren't original nand had sensor issue. After calling them, they were honest to admit they didn't touch the tires."

"Excellent towing service! My son’s car broke down. I got a call immediately from Hartmann’s after submitting a request through my roadside assistance. Dave arrived before the estimated time. He took his time and made sure that my son’s lowered car with all wheel drive was loaded carefully. He treated the car like it was his own. He also showed my son where to find the tow hook for his car. He was great. I would recommend Hartmann’s to anyone!"