Firestone Complete Auto Care 14740 Crawford Avenue, Midlothian, IL 60445

"Great service! Dropped car off early for next morning appointment and they worked on it right away and got it done the same night. Only complaint is that we have multiple accounts and they can never find the same one so it’s hard to track maintenance. Would love to combine accounts!"

"This location doesn’t honor appointments be wary. They’ll confirm your time and switch up once you arrive. I made an appointment this morning via their website for 3pm today. I received a confirmation email shortly after containing my reservation number, a messaged confirming the time and the shop informing me that if they can’t fit me in at my scheduled time they will call me to discuss another time. I never received the phone call and wasted 15 min driving to this location only for them to say that they can fit me in a couple hours later."

"Great service. Very transparent & helpful. I went to get my brakes checked & they were very helpful. I called a few places & they have the best pricing & customer service."

"Woke up to a flat tire on July 16 at 6am while on a pit stop on my vacation. My poor cat van needed 2 new tires in a pinch! Called up this closest Firestone which opened at one time, but was even nice enough to answer my call 10 minutes before they opened. Explained my issue and they said they would see what they could. I still had about 600 miles to go before I even reached my final vacation destination, and that's not counting my way back home! The manager and crew here were beyond amazing! I was finally able to get my cat van over to them by around 8:30am and they had me back up and running and on my way by around 10:30. SUPERB service! They got me 2 new tires as I needed one replaced and the other was flat. I can't express my appreciation enough for this lovely establishment. I am so particular about where my Cat Van (Chevy Astro) gets worked on because this car means the absolute world to me, and I am super glad that I was able to find this establishment. Was so lucky that they were able to get me back up and running, and I didn't end up getting to my final destination too late either. Thank you so much for your help and I'd recommend you anywhere! "