Dobbs Tire & Auto Centers High Ridge 1983 Brennan Plaza, High Ridge, MO 63049

"I’ve have been using High Ridge Dobbs for years now from minor repairs to heavy maintenance for all my cars. I got a nail in my tire yesterday. Called them to ask if I pulled the tire could they fit me in today. Got a heck yes and bring it in. The nail was in a spot that could have went either way for replacement or repair. Dobbs could have easily said replace the tire it can’t be patched. They didn’t they actually cared about winning a long time customer and making sure I come back when I need new tires. FYI my tires are $600 a piece new. I highly recommend the High Ridge location!!"

"I don't write reviews often, but this one is well deserved. Service manager is arrogant and ignorant. He was like this the first time I arrived to schedule an appointment; I should have just walked out right there, but came back for the appointment (took work off) only to experience more of the same behavior. You know, those people who believe they remember what you said better than you do; He actually used the word "disinformation" on me; that should tell you everything you need to know about this place: "ye who have ears, hear". Their low overall rating is WELL earned I'm sure. Sadly, the Dobbs up the road from them wasn't much better. Wound up going to "Marks", a local place with good people--wrote a separate review about them."

"If I could give less than one star I would. I can hardly believe this place has the audacity to call themselves mechanics. Went in for a simple alignment, waited 4 hours. They couldn’t get it aligned(all front end suspension parts are brand new). I leave, and immediately when I turn right I hear a constant popping noise. So I call back and explain to them essentially how to do their job, the upper ball joints are adjustable, start there and then move to your normal alignment procedure. We’re at the 5.5 hour mark now, I go to lunch. I then get a call back stating “I’ve never seen anyone put adjustable ball joints on one of these, this is the weirdest setup I have ever seen. My main alignment guy will be in tomorrow if you want it adjusted further. We usually don’t even deal with this kind of stuff.” They also stated they adjusted it and TWO mechanics drove it, and don’t hear a popping noise anymore. I leave, popping noise is STILL present. Wasted day, for a bunch of bozos who have no idea what they’re doing. Not to mention the snarky attitude by the woman at the front desk, and then upselling poor old folk that have no idea what they’re buying. They hate serving people who know what they’re talking about. Terrible business practices, dishonest, and under-equipped to handle simple tasks. Going elsewhere, don’t waste your time."

"Went in for a front end alignment on very short notice for my two seater Mercedes convertible. A lot of places shy away because of the Euro car but they said it would be a couple of hours until they could get to. To my surprise about an hour later I was back on the road and the drove great. They did a great job at a decent price. I will definitely be going back."

"I have to say that the warranty that Dobbs tire and automotive offers is exceptional and it makes it very cost-effective when we’re looking at running a fleet of trucks. Very happy with the customer service."