The Heritage at Eldridge Parkway 1725 Eldridge Parkway, Houston, TX 77077

"I had to come on and give the Heritage Eldridge Parkway of memory care of four-star of the new improved management team. The building feels great warmth. The residence looked great the activity Director there is wonderful."

"If I could give zero stars I would. I'm happy some people have good experiences here. They have not taken care of my mom and now won't answer my calls. I will not stand for that! Understaffed, unprofessional, and not even an LVN on staff on the weekends. They said if there was an emergency they would call the nurse on call. 911 is there for a reason!!! So CALL them. Treat elderly people with dignity. I saw 2 women begging to go to the restroom and had to wait because they had 6 residents in a small TV room unsupervised at times. Nothing good comes out of laziness. I don't want your response or lies because you took my my other review down."

"I’ve been researching Alzheimers Care across Houston for years as mom progressed from assisted living into need for more attention in memory care. All places have issues based on staffing which is central to loved ones care but Heritage has maintained core staffing of aides and added caretakers (this is very important) keeping their ratio better than other facilities. Plus I like this is a full memory care facility of about 40 beds.with extremely nice and high end setup in design. In addition, many of the staff have remained in spite of Covid, and after management change. I am on property regularly and can attest to the patient engagement, I’ve noted that patient clean ups (as expected in memory care) are done quickly and overall environment stabilized in reasonable time to keep it looking and smelling clean. I’ve seen the hard work the employees do every day and somehow stay upbeat and friendly with residents. Some employees have been promoted from within. I’ve seen first hand how hard the staff works with the patients and daily activities are ongoing to keep residents engaged. I have confidence in the facility, it’s staff and the Jasmon family upper management as of 2023."

"I met with the Director of Sales and Marketing and also the Executive Director for a tour. I've been searching for a community to place my Dad and now the search is over. Everyone was so gracious and provided such a calming atmosphere. The residents were participating in a really fun activity and I just know my Father is going to love it here!!"

"I’ve been nothing but amazed with the new team at the community. Experience and commitment to caring for people living with Alzheimer’s and other memory issues. They have taken great care of my family and always willing to work through problems. No senior living housing establishment will ever be 100% perfect but Heritage of Eldridge team works hard every day to do their best."