Edward Felker Insurance Inc American Family Insurance

"Wonderful people extremely helpful and can always answer a question without delay. Super friendly and all around best insurance agency!"

"Excellent insurance agency! Very professional and courteous service. My claims questions have been answered promptly with timely follow up. Edward and his staff do a wonderful job! I recommend!"

"Edward was very professional. His knowledge of insurance needs of his clients was exceptional. My in-office appointment was pleasant and very productive. I left our meeting with confidence that I had come to the right insurance agency."

"Our family was in the process of evaluating our auto policies - we were previously with another provider. I contacted Edward to get a quote for our fleet of family vehicles. Edward was quick to get us a very fair quote for the coverages our family needed. I let him know that I was checking with a number of providers, and I would get back with him. After an extensive amount of calling and price-checking, I called Edward back to let him know that we would be switching to American Family. During the entire process, Edward was prompt and courteous in returning my multitude of calls to his office (even after business hours) and in making adjustments to our requests. Once I made the decision to switch, Edward was able to get all of the "paper work" secured so that I would have immediate coverage on my vehicles (our old policy was due to expire within twenty-four hours). I was able to easily sign all of the documents on-line, and get started with the coverage. I place my complete trust in Edward, and I'm certain that he will always have the best interest of my family in mind, and I feel confident in knowing that he and his staff will continue to provide me and my family with great customer service. J. England"

"We had American Family insurance for 30+ years and got a wild hair and thought we could save money with another company. Lesson learned, you get what you pay for. So happy to say we returned to American Family. Kem Thompson is a pleasure to work with. She is very professional"