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SIU School of Dental Medicine
2800 College Avenue, Alton, Illinois, United States
About the SIU School of Dental Medicine
The SIU School of Dental Medicine is a renowned institution located at 2800 College Avenue in Alton, Illinois, United States. As a leading health institution, it is dedicated to providing high-quality education and training in the field of dentistry. With state-of-the-art facilities and experienced faculty members, students at SIU School of Dental Medicine receive top-notch instruction and hands-on experience to prepare them for successful careers in the dental profession. The institution is committed to advancing dental research and promoting oral health in the community.
Photos of SIU School of Dental Medicine
2800 College Ave, Alton, IL 62002, United States
Opening hours of SIU School of Dental Medicine
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of SIU School of Dental Medicine
"Initially, I was very happy with the services. But now I wish I had just gone to a real dentist. The treatment plan costs sheet is a joke. I have been toothless since before Thanksgiving and now, at the end of February, I'm looking at 4 more visits before I get my dentures. The previous appointment was an extra 2 hours because of my "student" and today what was supposed to be a 3hr appointment was 30 minutes. I took off work and drove an hour each way! Then there's the billing department. 2 appointments ago I was told that payment was it, I was all paid off. But I was forced to pay an additional $371 today. If you can- just go see a real dentist."
"Love it here. Takes a bit to get in but well worth the wait. My student is great and has made my teeth look amazing and it's all been pain free."
"This is a beautiful campus full of history. The SIU School of Dental Medicine was established in 1972 to provide a source of dentists in the southern half of Illinois. Its campus was one of two residential centers of SIUE from 1957 until the opening of the Edwardsville campus in 1965 and saw only limited use from 1965 to 1972. The school graduated its first class of dental practitioners in 1975, and, with the Commencement of the Class of 2016, the School has trained more than 1,800 dentists."
"The administrative staff at this school is anything besides helpful, informative, and professional. You can count on being treated as a sheer inconvenience when attempting to address questions regarding billing & appointment details. I’ve been coming to this clinic for years for dental services to avoid the profitable markups at a private practice. The quality of work & the professionalism of the clinicians has been a success in my experience. Where it all falls apart is the consistent lack of effort, consideration, and tact when addressing any questions or concerns with the administrative staff in the billing department. Poor attitudes, unprofessional conduct, and lack of interest in assisting patients is what you may undeniably count on from this office. I have reached out for additional support twice from a member of management (John C- Business Office Manager) with no offer for follow up or coaching of his appointed staff. Instead I was offered a disingenuous “sorry you had that experience.” When asked if he has the ability to directly address the conduct of his staff to promote a more professional & productive atmosphere for their patients, he offered “we try our best.” The lack of initiative told me everything I needed to know. As you may gather from this & other reviews, the staff’s uncouth behavior is a routine bonus for your visit (they very rarely disappoint). After following up today yet again, the foundational issue is now clear, there is an inherent lack of leadership & patient advocacy within this organization. Due to this, I would not recommend anyone to pursue services at this institution until they can rehabilitate or remove the disgruntled members of their billing staff. Otherwise, brace yourself for impact during your experience."
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