Thomas R. Crutchfield: Allstate Insurance 214 South Mesquite Street, Arlington, TX 76010

"I recently was involved in an accident with a uninsured motorist. Thanks to modern technology the only way I could settle my claim with Allstate was thru a chat box with the claims depatartment and I don't communicate thru chat box's. The only reason I am staying with Allstate is because Thomas Crutchfield's office did a very good job of working as the middle man. While I am very satisfied with the work they did, I did not like not being able to verbally communicate with the claims department myself. I will recommend Thomas Crutchfield's office. I am not impressed with the direction Allstate is moving by forcing us to deal with claims thru chat boxes as opposed to just letting us talk with real person, but the office of Thomas Crutchfield I did a very good job of playing the middle man in my case and my claim was handled quickly and realitivly painless"

"Randy Crutchfield and his team are wonderful to work with. Prompt, respectful, compassionate, and efficient in each and every contact. I am grateful for their service to me over the years."

"Thomas R. Crutchfield has been fantastic to work with. They’re the best in the business. Hands down, no question. Keep up the great work!!!"

"All the people at Crutchfield Agency are very professional. If you have any questions or other needs they are very responsive. I’ve been with them almost 40years. They are always there to help in any way. I’m a customer for life. Thanks."

"Thier office added coverage on someone who hasn't lived with me for a year now, which raised my rate from $91 to $423 and wants to only refund part of the money. They never gave notice. Funny thing is they mailed notice after I complained. Won't reply to emails. I do not recommend. What was worse was their unsympathetic attitude for the situation."