New Balance Geneva

"The guy in there was very helpful and nice. Don’t remember his name but it was on 2/14 and I needed to exchange a size and he handled it and was very kind about it"

"Walked out of this location 30 mins ago and had excellent customer service by Nick! He was kind, patient, knowledgeable, and walked me through every step of the process. I knew I was walking out of that store with shoes, but the great customer service will have me making the 40 min drive for my next pair. I used to manage a store in the commons 10 years ago and haven’t seen this type of customer service in a while. Good job New Balance! Big thank you to Nick!"

"Went to get new work shoes as my feet were killing me, and new shoes for my sister as well. Helped by Nick. We have not had excellent customer service like that that in years!! Nick was very knowledgeable and professional!! So glad we came to this location. Seriously New Balance, give this guy a RAISE!! He earns it!! Bought two pairs shoes with inserts."

"I had the nicest, most helpful salesperson I have ever had in any store not just New Balance. Michael L. spent over an hour with me until he had answered every question, showed me every shoe I was interested in and tried on several pairs of shoes for size. What a fine young man. I hope this get to administration. He should definitely get some recognition."

"A really great store for all your New Balance items from shoes to shirts to socks and more. The service is excellent and the people working there are really knowledgeable. The shoes are all high quality and affordable, and they even have some that are made in the USA."