Doug Proudfoot American Family Insurance

"never had any problems. Aubrey is awesome!"

"Customer service is non-existant here. Whoever has been running this office the last couple years can't possibly work full time. They don't seem to do anything ever. I will be changing agents or using a different insurance company entirely."

"I made a hail claim on my vehicle. Working with the claims department has been a nightmare. I turned to help by Calling the Doug Proudfoot agency my local insurance agent. I have been working with Dani. She has been so extremely helpful. She has taken her own time to make phone calls to get answers for me because I have been unsuccessful. I have to say I got more answers out of Dani than the claims dept."

"Great company to work with! I have been with AmFam for years. Aubrey and the rest of the staff at the Doug Proudfoot Agency are always quick to answer questions, help with changes and resolve any issues. I highly recommend them with all your insurance needs. They definitely have put the "family" in American Family."

"I have had, for the past few years, had my insurance coverages simultaneously through 3 separate companies, and needless to say, I'd had enough of the hassle! I called American Family's Doug Proudfoot agency, and immediately was greeted by a live individual. Being that I wanted 3 different policies, and wanted increased coverages, along with differing beneficiaries, I had a LOT of questions! I mainly spoke with Revecca, and she never once rushed me, and never once made me feel like I was taking to much of her time! Even after I started my auto and renters, at no time in the coming weeks that I called to ask every question under the sun regarding my life policy did she ever hesitate to take her time and give my her all, including personal experience and in depth explanations of the nomenclature surrounding their policies. If anyone desires a little more hands on, without so much necessary virtual to get things started, the Doug Proudfoot agency is the one to go to! No matter who I speak with, they are a knowledgeable, helpful agency that I'd refer anyone to for any and all insurance needs! GREAT JOB!"